Operations Administrator

Job summary

The Operations Administrator will gather, review, and prepare inspection and installation packages for submission to internal and external partners. They will also maintain accurate job records, track submission statuses, and follow up on missing information to ensure project efficiency.

Job details

1Click Energy Solutions | Downtown Toronto | Full Time, In-Office Work arrangement This is a full-time, five-day-per-week position at our downtown Toronto office. Remote and hybrid arrangements are not available for this role. The Opportunity We are looking for a detail-oriented Operations Administrator to support the documentation, review, and submission process for inspections and installations. Working closely with Operations Coordinators and Managers, you will gather required information, documents, photos, and reports; review them for completeness and accuracy; and prepare complete packages for submission to internal and external partners. You will track outstanding requirements and approvals, follow up on missing information, and keep job records current. This role requires organization, initiative, and consistent follow-through. By managing this administrative workflow, you will help our Operations Coordinators focus on booking inspections and installations and keeping projects moving. What you will own Gather and organize the information, documents, photos, reports, quotes, and invoices required for inspection and installation submissions. Conduct preliminary reviews to ensure packages are complete, accurate, and aligned with applicable program requirements and checklists. Work with Operations Coordinators, Managers, and other team members to resolve missing information or discrepancies before submission. Prepare and submit complete inspection and installation packages to internal and external partners for review and approval. Track submission and approval statuses, follow up on outstanding items, and coordinate corrections or additional information requested by reviewers. Maintain accurate job records, documentation, and statuses in company systems, following established processes. Keep the Operations team informed of outstanding requirements, submission backlogs, and delays requiring attention. Identify recurring administrative issues and recommend practical improvements to reduce errors and turnaround times. What we are looking for Two or more years of experience in administration, operations support, coordination, document control, or a similar role. Strong attention to detail, with the ability to identify missing, inaccurate, or inconsistent information. Strong organizational and time-management skills, with the ability to manage multiple job files, priorities, and deadlines. Clear written and verbal communication and confidence following up with internal teams and external partners. Ability to follow detailed requirements and checklists and recognize when an issue needs to be escalated. Proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams. Initiative, personal accountability, and consistent follow-through, with the ability to work independently and collaboratively. What success looks like Complete, accurate inspection and installation packages submitted on time. Missing information and reviewer requests resolved promptly. Accurate job records and clear visibility into outstanding requirements, submissions, and approvals. Operations Coordinators spending less time on administrative follow-up and more time booking inspections and installations. Compensation And Benefits Expected base salary: $42,000 - $48,000 Competitive benefits package after 3-month probationary period. Why join 1Click Make a visible impact by helping projects move efficiently through review and approval. Work closely with a collaborative Operations team supporting our growing national business. Build your experience with energy-efficiency programs, operational systems, and project administration. Help improve our processes while supporting homeowners’ transition to modern, energy-efficient home comfort systems.

What you’ll do

The Operations Administrator will gather, review, and prepare inspection and installation packages for submission to internal and external partners. They will also maintain accurate job records, track submission statuses, and follow up on missing information to ensure project efficiency.

Requirements

Candidates must have two or more years of experience in administration, operations support, or document control. Strong organizational skills, attention to detail, and proficiency in Microsoft Office are required for this role.

Benefits

• Competitive benefits package

Listed skills

• Time management · Preferred
• Attention to detail · Preferred
• Teams · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Process Improvement · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administration
• Operations support
• Document control
• Attention to detail
• Organizational skills
• Time-management
• Communication
• Microsoft Office
• Excel
• Outlook
• Word
• Teams
• Data entry
• Record keeping
• Process improvement

Job areas

• Administrative
• Construction
• Energy
• Logistics