Systems Integration Support Technician (BC)

Vancouver, British Columbia, Canada
Remote
Posted Oct 7, 2026
1 position

$75,000–$85,000 / year

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week

Job summary

Provide remote and onsite technical support for smart building automation and security integration projects. Manage the full lifecycle of IoT projects while collaborating with project managers and cross-functional teams.

Job details

Responsibilities Reporting to the Technical Project Manager, Provide remote support and onsite support (occasional travel is required to client sites) to Security Contractors in integrating 1VALET’s technology in Smart Building Automation projects (IoT). Program, configure, and commission security systems as required. Communicate clearly with customers, project managers, and internal teams. Update Project status in the Project Management software. Escalate and collaborate with Technical Project Manager and Cross Functional teams in complex issues. Take ownership of the IOT project from Start to Finish. Required Qualifications & Experience Minimum 5 + years of experience in Access Control/Enter Phone Systems/CCTV/IP Systems/Intrusion Systems/IoT You are an Expert in access control systems like Salto/ICT/Kantech. Being a certified installer is an added advantage Experience with CCTV platforms: Hanwha/Digital Watchdog/ Axis/ Uniview/Avigilon Experience with installation and commissioning of Enter Phone Systems (Digital) Experience with intrusion systems like DSC/Paradox/Honey Well Hands on experience in IP networking, DMZ, VLAN, VPN technologies (RDM, IP Sec, SSL, VoIP) and PoE systems Ability to configure Wifi Networks (Unifi experience is preferred) Read and interpret construction drawings, wiring drawings and as-built documentation Strong background in structured cabling and low-voltage installations Prior experience working with a Project Management software Ability to install and navigate mobile apps and web portals Valid G class driver’s license with a clean driving record. The Ideal candidate will be some one who Takes pride in clean and professional workmanship Can work independently and as part of a team and managing multiple priorities Has strong written and oral communication skills for documentation and client-facing updates Has strong troubleshooting, time management, and organizational skills Has excellent phone manners

What you’ll do

Requirements

Requires at least 5 years of experience in access control, CCTV, and intrusion systems with strong knowledge of IP networking and low-voltage installations. Candidates must be able to interpret construction drawings and possess a valid driver's license.