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Team Lead of Home Base

  • Richmond Hill, ON
  • On-site
  • Posted Oct 9, 2026
  • 1 position

$59,000 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
Bachelor’s degree
Posting language
English
Working hours
40 hours per week

Job summary

The Team Lead manages the day-to-day operations of Home Base programs while providing leadership and supervision to staff to ensure high-quality care for at-risk youth. They also collaborate with the Manager of Youth HUB on program development, financial monitoring, and staff recruitment.

Job details

360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360°kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports. Plans, leads, executes and manages the day to day operations of Home Base Programs in accordance with regulatory requirements, 360°kids’ policies, mission and vision of the organization. Oversees a team of workers to deliver sound and innovative programming and care for at-risk youth. Conveys and demonstrates leadership style that supports a culture of inclusion and community capacity building. Reports to the Manager of Youth HUB. Schedule : Tues-Sat 9am-5pm with some flexibility Key Responsibilities: Responsible for the day-to-day organization and operation of the Home Base Drop-In Programs. Work in consultation with Manager of Youth HUB to select and facilitate activities aimed at achieving the desired outcomes of the program. Works with the Manager of Youth HUB to ensure that the Home Base programs are in line with the stated mission and vision of the organization. Provides direction to Home Base in terms of operations & programs, in accordance with the approved Strategic Plan of 360°kids. Ensures that appropriate policies, procedures, and methods are being utilized. Ensures that the Home Base programs and activities comply with applicable standards and laws. Provides reports and related information as required to the Manager of Youth HUB, other designated organizations, and appropriate regulatory agencies and ensures staff completes mandatory recording and reporting. Along with the Manager of Youth HUB, provides leadership for the Home Base programs in team building and motivation of employees, manages for high performance and oversees plans for the training, development, and retention of Home Base staff to ensure ongoing competent, experienced and effective management of the programs. In consultation with the Manager of Youth HUB hires and terminates staff for all program positions. Recruits and supervises volunteers and students. In the event of a crisis or critical incident, exercises judgement and initiative in managing contact with management. With the assistance of the Manager of Youth HUB monitors the program’s finances and the development and implementation of actions plans, supports fund-raising, as needed, to improve financial performance. Other duties as required. Education & Skills required Post-Secondary degree/diploma in a Child/youth related field, with a focus on Mental Health and Addictions (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth. Minimum of three years’ experience working with “at-risk” or street involved youth. Experience using a case management system or HIFIS and VI-SPDAT an asset. Therapeutic Crisis Intervention training, suicide prevention training an asset. Current First Aid/CPR certification Current Broad Record Check (criminal background check).Car and valid driver’s license with a clean driver’s abstract. Thorough understanding of issues pertaining to youth and knowledge of relevant legislation. Thorough understanding of adolescent development and the impact of mental health and substance use difficulties. Must possess excellent communication skills, exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution. Ability to work independently with groups of youth and as part of a team. Broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals. Speaking and writing French is an asset. This job posting is for an existing vacancy within our organization . Apply Today – We Review Applications as they come in! 360°kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness. We recognize that lived experiences shape the way individuals navigate the workplace, and we are committed to fostering an inclusive and equitable environment. If you are a member of an equity-deserving group and feel comfortable sharing this with us, we welcome you do so. This information is completely voluntary and will be used solely to help us improve our hiring practices and workplace inclusivity. Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way. Upon joining 360°kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted. The use of artificial intelligence is not used to screen, assess, or select applicants. All hiring decisions are made by our managers and People & Culture team.

What you’ll do

The Team Lead manages the day-to-day operations of Home Base programs while providing leadership and supervision to staff to ensure high-quality care for at-risk youth. They also collaborate with the Manager of Youth HUB on program development, financial monitoring, and staff recruitment.

Requirements

Candidates must possess a post-secondary degree or diploma in a child/youth-related field and at least three years of experience working with at-risk youth. A valid driver's license, clean driver's abstract, and current First Aid/CPR certification are also required.

Listed skills

  • Team Leadership · Preferred
  • case management · Preferred
  • crisis intervention · Preferred
  • Conflict Resolution · Preferred
  • Mental Health Support · Preferred
  • Reporting · Preferred
  • interpersonal skills · Preferred
  • Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Team leadership
  • Program management
  • Case management
  • Crisis intervention
  • Conflict resolution
  • Staff supervision
  • Community advocacy
  • Mental health support
  • Addiction support
  • Strategic planning
  • Reporting
  • Budget monitoring
  • Youth development
  • Interpersonal skills
  • Communication skills
  • Workplace Inclusivity
  • Support Services
  • Cardiopulmonary Resuscitation (CPR) Certification
  • First Aid Certification
  • Advocacy
  • Valid Driver's License
  • Adolescent Psychology
  • Mental Health
  • Management
  • Strategic Planning
  • Communication
  • Conflict Resolution
  • Fundraising
  • Training And Development
  • Crisis Intervention
  • Disabilities
  • French Language
  • Leadership
  • Psychology
  • Innovation
  • Interpersonal Communications
  • Legislation
  • Negotiation
  • Operations
  • Regulatory Requirements
  • Sociology
  • Suicide Intervention
  • Team Building

Job areas

  • Social Services
  • Management & Leadership
  • Healthcare
  • Team Lead
  • Social / Human Services Manager
  • Social Welfare Managers
  • Social and Community Service Managers

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