Support Analyst
On-site
Job description *Qualified candidates must reside in Calgary Support Analyst Summary As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets and phone calls. SPECIFIC DUTIES Provide support to clients via email, support tickets and phone calls on a day to day basis. User Setup and Maintenance in Active Directory and applications Desktop/Laptop Setup – Troubleshooting, Installing and Configuration through Help Bench Provide input and create user documentation Proactive communication of ap…