Inside Sales and Support - 4L Winnipeg

Job summary

The Inside Sales and Support representative manages relationships with existing business clients to meet sales quotas and drive customer satisfaction. Responsibilities include performing device onboarding, executing outbound business activities, and cross-selling various TELUS products.

Job details

4L Communications is a family-owned and operated TELUS dealer with 23 locations across Manitoba, Saskatchewan, and Alberta. We are currently hiring a Full-Time Inside Sales and Support (ISS) rep for our Winnipeg region. We are looking for an energetic and motivated individual who aligns with our core values: * Growth is a must * Happy customers * Built on trust * Make it fun! * Count on us * Driven to win Are you someone who: * Genuinely enjoys helping others discover the best products and services to improve their day to day lives? * Is excited about new and ever-changing technology, and thrives in a fast-paced environment? * Is competitive by nature, self-motivated and enjoys the challenge of achieving sales targets? * Are you comfortable working alone and as part of a team to reach a common goal? If this fits you to a tee, then we would like to hear from you! What's in it for you? * Competitive compensation package including monthly salary, uncapped commissions, monthly bonuses, contests, TELUS rewards programs and more * Fun! We work hard to have fun and engaging interactions with our customers and colleagues. * Full benefits package including dental, extended health care, vision care, RSP, employee discounts and more! * Opportunity for career growth, as well as personal growth, with our customer 4L training and mentoring programs. * Dependable and successful Dealer with 25+ years in the industry. We have over 100 team members, many of whom are enjoying long-term years of career and personal growth. As the Inside Sales and Support (ISS) rep, you will be responsible for managing the relationship of existing business clients – the details of this role include: 1. Meet minimum required sales quotas as set by management 2. Complete 100% attempts for all assigned Salesforce lists from TELUS 3. Perform onboarding/deployment of devices to Winnipeg (and surrounding) 4. Support 4L communications with outbound business activity and marketing 5. Achieve acceptable level of cross-sell products (Business Connect, Security, Fleet Tracking, and Wireline) 6. Drive customer satisfaction through solution-based relationships 7. Demonstrate features and benefits of products and services to customers 8. Contract with customers on behalf of TELUS 9. Complete all necessary paperwork to company standards 10. Stay abreast of company and competitor products, pricing, and solutions 11. Maintain a professional image in appearance, conduct, and mannerisms The position may also require additional responsibilities and duties as requested by management. Compensation: performance-based earnings, including: * % of gross margin as sales commission * Bonuses for contests and incentives * Strategic bonuses based on promotions * Base compensation support during qualifying periods, subject to company policy Travel Requirements * Must have a valid driver's license and personal vehicle for commuting to business clients and events

What you’ll do

The Inside Sales and Support representative manages relationships with existing business clients to meet sales quotas and drive customer satisfaction. Responsibilities include performing device onboarding, executing outbound business activities, and cross-selling various TELUS products.

Requirements

Candidates must be energetic, self-motivated, and comfortable working both independently and as part of a team. A valid driver's license and a personal vehicle are required for commuting to client sites and events.

Benefits

• Competitive compensation package
• Uncapped commissions
• Monthly bonuses
• Contests
• TELUS rewards programs
• Dental insurance
• Extended health care
• Vision care
• RSP
• Employee discounts
• Training and mentoring programs

Listed skills

• Customer support · Preferred
• Salesforce · Preferred
• Onboarding · Preferred
• Communication · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer support
• Relationship management
• Sales quotas
• Salesforce
• Onboarding
• Device deployment
• Outbound business activity
• Cross-selling
• Solution-based selling
• Product demonstration
• Contract management
• Market research
• Communication
• Time management
• Inside Sales
• Energetic
• Cross-Selling
• Valid Driver's License
• Self-Motivation
• Management
• Customer Service
• Discounts And Allowances
• Optometry
• Sales
• Gross Margin
• Marketing
• Mentorship

Job areas

• Sales
• Customer Service & Support
• Technology
• Inside Sales Support Representative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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