Coffee Inside Sales Representative

Do you enjoy an energetic sales environment working with interesting industry leading products? We are recruiting an Inside Sales Representative on behalf of a growing, innovative specialty coffee distributor. You don't need to be a coffee hobbyist, but certainly an interest or love or coffee is an asset. You will be working in a showroom as well as assisting with web-chat and phone calls related to online inquiries or orders. Hours & Schedule: Option 1 (Preferred): 6 days a week / 45 hours Monday-Friday: 9:00am - 5:00pm Saturday: 11:00am - 4:00pm Option 2: 5 days a week / 37 hours Saturday is required, but you will receive a day off during the week. Responsibilities Help customers via phone, email, chat, and in-person—answering questions, recommending equipment, and guiding purchases. Greet walk-in customers in our showroom, demo coffee machines, and create a welcoming, informative experience. Energy and presentation are important. Handle in-store transactions (cash, debit, credit) with care and accuracy. Stay up to date on the latest coffee trends and equipment. Support other departments when needed during busy times—you're a team player. Responsibilities Benefits $20/hour to start, with strong potential for future growth. Full benefits after 3 months (medical, dental, vision). Paid vacation: 2 weeks in year one, 3 weeks after that. Paid lunch breaks Stable, full-time work in a company that values your input and love for coffee. Other companies call this role: Customer Service Representative Customer Experience Associate Customer Service Agent Customer Care Representative We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please. IND1

Assist customers via phone, email, chat, and in-person to recommend coffee equipment and guide purchases. Manage showroom operations, including greeting walk-in clients, demonstrating machines, and processing transactions.

Candidates should have 1-3 years of experience and a strong interest in coffee. High energy, professional presentation, and a team-player attitude are essential for success in this role.

• Medical Insurance • Dental Insurance • Vision Insurance • Paid Vacation • Paid Lunch Breaks

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Customer Service
• Product Demonstration
• Cash Handling
• Communication Skills
• Retail Sales
• Order Processing
• Equipment Recommendation

• Sales
• Customer Service & Support
• Retail
• Food & Beverage

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week