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Frozen Associate

The Frozen Associate is responsible for stocking, organizing, and maintaining frozen product inventory while ensuring food safety and sanitation standards are met. They also assist customers with inquiries and coordinate with other departments to ensure store efficiency.

  • On-site
  • Richmond, BC
  • Posted Aug 6, 2026
  • 1 position

Job summary

* Stocking Frozen Products: Ensure shelves and freezers are fully stocked with a variety of frozen goods, following company stocking procedures. * Inventory Management: Monitor inventory levels, track expiration dates, and rotate stock to minimize waste by following the FIFO (First In, First Out) method. * Product Inspection: Regularly inspect frozen products for signs of freezer burn, damage, or tampering, and remove unsellable or expired items from the shelves. * Customer Service: Assist customers with finding specific frozen products, answering questions about availability, product details, and providing recommendations. * Price Labeling: Ensure that all frozen products are correctly labeled with accurate pricing, descriptions, and promotional details. * Maintaining Cleanliness: Clean and organize freezers regularly, ensuring they are free from ice buildup, spills, or debris. Follow all food safety and sanitation guidelines. * Receiving Deliveries: Assist with unloading frozen goods from delivery trucks, verifying product quantities and quality, and promptly storing them in freezers to maintain proper temperature. * Temperature Monitoring: Regularly check and document the temperature of freezers to ensure compliance with food safety standards, and report any equipment issues to management. * Restocking and Merchandising: Arrange frozen products in an organized, visually appealing manner that promotes sales, and set up special displays for seasonal or promotional items. * Assisting with Inventory Counts: Participate in periodic inventory counts and audits to ensure stock accuracy and report any discrepancies. * Team Collaboration: Work closely with other departments, such as grocery and produce, to coordinate product placements and ensure overall store efficiency. * Other duties as required.

What you’ll do

The Frozen Associate is responsible for stocking, organizing, and maintaining frozen product inventory while ensuring food safety and sanitation standards are met. They also assist customers with inquiries and coordinate with other departments to ensure store efficiency.

Requirements

The role requires the ability to perform physical tasks such as unloading deliveries and maintaining freezer cleanliness. Candidates must be capable of following inventory management procedures and food safety guidelines.

Listed skills

  • Customer servicePreferred
  • Food safetyPreferred
  • Inventory managementPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Inventory Management
  • Stocking
  • Customer Service
  • Food Safety
  • Sanitation
  • Product Inspection
  • Price Labeling
  • Merchandising
  • Temperature Monitoring
  • Team Collaboration
  • FIFO Method
  • Auditing
  • Inventory Monitoring
  • Promotional Merchandise
  • Cleanliness
  • Sales
  • Packaging And Labeling
  • Food Safety And Sanitation
  • Stock Rotation
  • Loading And Unloading

Job areas

  • Retail
  • Food & Beverage
  • Logistics
  • Customer Service & Support
  • Frozen Manager
  • Stocking Clerk
  • Stock Clerks
  • Stockers and Order Fillers

Additional details

Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week