Sr Customer Experience Partner - Lead Logistics
On-site
This role is accountable and responsible for the overall customer experience of the designated accounts within the Key Client, Enterprise and/or Strategic Customer programs, with a primary focus on Managed By Maersk (MBM) products and Transported By Maersk (TBM). This role is responsible for upholding operational excellence in delivering core tasks while maintaining close collaboration with the Global CX Consultant, the network of CX Consultants and Program Management Team to ensure a consistent and cohesive service delivery across all locations. Responsibilities : Improve Customer Experienc…
