Restaurant Assistant Manager

Job summary

The Assistant Manager supports the restaurant manager in overseeing daily operations, including staff supervision, financial performance, and maintaining high standards of food quality and guest service. They are responsible for ensuring compliance with health and safety regulations, managing inventory, and fostering a positive team environment.

Job details

A&W Restaurants in Edmonton, AB, located at 8115-101 Street, is looking for permanent full-time Assistant Manager to start immediately. Compensation:$46,000 per annum Hours Per Week: 40 Language: English Education: Secondary School Certificate or equivalent Experience: 3-5 years experience in Restaurant Management Benefits include an optional, employee‑contributed single or family Medical and Dental Benefit plan comprising Pharmaceuticals, Hospital Care, Paramedical Services, Medical Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, and AD&D, along with an optional, employee‑contributed Group RRSP. The McMurray Group owns and operates A&W Restaurants across Western Canada. We are committed to creating a positive, people-centered workplace built on respect, teamwork, and open communication. We recognize and celebrate the efforts and achievements of our team members, and we strive to provide an environment where everyone can learn, grow, and succeed. Role The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and health/employment regulations, and ensuring smooth operations during the Manager’s absence. The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning, organizing, directing, controlling, and evaluating operations; supervising and training staff; and ensuring adherence to food safety and health standards. Responsibilities Operations Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control. Assist in reviewing weekly P&L statements and managing food, labour, and operational costs. Maintain A&W operational standards and participate in reviews and improvement initiatives. Ensure compliance with WorkSafeBC, public health, and ESA requirements. Assist with staff scheduling and oversee shift deployment. Support maintenance of equipment and facility systems, and coordinate repairs. Promote team engagement and a positive workplace climate. Ensure compliance with sanitation, hygiene, and food-handling practices. Human Resources Recruit and train hourly staff; support supervisory hiring. Address performance issues and participate in discipline as needed. Mentor staff for future leadership roles. Lead team meetings when delegated and support communication. Ensure payroll and scheduling compliance with provincial standards. Promote a safe and motivating work environment. Document and report critical incidents. Assist with Health & Safety meetings and follow‑up on corrective actions. Maintain knowledge of HR policies and enforce them consistently. Financial Assist with daily, weekly, and period-end accounting tasks. Support inventory control, ordering, waste tracking, and cost management. Apply cash, food, and labour cost control practices. Help achieve profitability through cost control and efficiency. Support accurate sales forecasting and strategies to meet targets. Monitor revenues and support adjustments when necessary. Customer Service Maintain high standards of cleanliness, sanitation, and food safety. Ensure high‑quality guest service through effective staff positioning. Assist with local store marketing activities. Address guest concerns using the service recovery program. Ensure team appearance and conduct meet A&W standards. Monitor guest satisfaction metrics and support improvements. Resolve customer issues and ensure compliance with health and safety rules. Qualifications & Requirements Strong interpersonal and leadership skills with supervisory experience. Proficiency in all restaurant operational positions. Knowledge of Restaurant Operating Systems and Standards. Interest in developing and supporting team members. Ability to perform basic accounting and administrative duties. FOODSAFE Level 1 required; Level 2 preferred. Basic or Intermediate First Aid certification. High school diploma or equivalent; hospitality training preferred. Proficiency with POS systems, Windows 11, and MS365 Business. Competencies Leadership & People Development Operational Expertise Financial Insight Customer Focus Decision-Making Communication Skills Problem-Solving Working Conditions Fast-paced food service environment. Standing for extended periods; occasional lifting up to 25 lbs. Repetitive motion and lateral stepping. Flexible availability including evenings, weekends, holidays. Responsible for full restaurant oversight during operating hours. Posted: Sept 16, 2026 How to Apply Please ensure you provide a current and relevant resume, including applicable work experience and references. Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered. Application Options We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below: • Online: https://mcmurraygroupofcompanies.applytojob.com • In person at the restaurant location • By mail: Recruitment – A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6 If you are viewing this posting, the position has not yet been filled. Only qualified applicants will be contacted for assessments and interviews.

What you’ll do

The Assistant Manager supports the restaurant manager in overseeing daily operations, including staff supervision, financial performance, and maintaining high standards of food quality and guest service. They are responsible for ensuring compliance with health and safety regulations, managing inventory, and fostering a positive team environment.

Requirements

Candidates must have 3-5 years of restaurant management experience and a high school diploma or equivalent. Proficiency in restaurant operating systems, basic accounting, and possession of FOODSAFE Level 1 and First Aid certifications are required.

Benefits

• Medical benefit plan
• Dental benefit plan
• Pharmaceuticals
• Hospital care
• Paramedical services
• Medical equipment
• Travel coverage
• Vision care
• Basic life insurance
• Optional life insurance
• AD&D insurance
• Group RRSP

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Inventory Control · Preferred
• Training · Preferred
• Financial Reporting · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant management
• Staff supervision
• Food safety
• Inventory control
• Cost management
• Staff scheduling
• Customer service
• Leadership
• Financial reporting
• Training
• Conflict resolution
• POS systems
• MS365 Business
• First aid
• Operational standards
• Sales Forecasting
• Food Quality Assurance And Control
• Cost Control
• Microsoft 365
• Profit And Loss (P&L) Management
• Supervision
• First Aid Certification
• Administrative Functions
• Planning
• Accounting
• Cost Management
• Management
• Decision Making
• Cleanliness
• Customer Service
• Communication
• Training And Development
• Food Services
• Operating Systems
• English Language
• Optometry
• Food Safety And Sanitation
• Marketing
• Inventory Control
• Problem Solving
• Operations
• Pharmaceuticals
• Sanitation
• Restaurant Operation
• Service Recovery
• Team Building
• Deployment Support
• Scheduling
• Balancing (Ledger/Billing)
• Payroll Cost

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Human Resources
• Assistant Restaurant Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

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