Brand Representative - Vaughan Mills, Abercrombie & Fitch

Job summary

The Brand Representative is responsible for engaging customers with attentive service and providing styling guidance to create a welcoming environment. They also manage operational tasks such as product replenishment, store organization, and processing transactions at the cash wrap.

Job details

Job Description: Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. What You’ll Do: Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories. Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met. Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience. Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders. What it Takes Ability to create a welcoming and inclusive customer experience. Comfort working in a dynamic environment, balancing customer engagement and operational tasks. Strong organizational skills and attention to detail. Reliability and commitment to consistent attendance. What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU Company Description Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here. See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

What you’ll do

The Brand Representative is responsible for engaging customers with attentive service and providing styling guidance to create a welcoming environment. They also manage operational tasks such as product replenishment, store organization, and processing transactions at the cash wrap.

Requirements

Candidates must demonstrate the ability to create an inclusive customer experience and maintain a visually consistent store environment. Strong organizational skills, attention to detail, and a commitment to consistent attendance are required for this role.

Benefits

• Merchandise discount • Flexible schedule • Opportunities for career advancement • Opportunity to become a brand affiliate • Training and development

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Cash handling · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales floor maintenance
• Product replenishment
• Cash handling
• Organization
• Attention to detail
• Communication
• Styling guidance
• Omni-channel operations
• Reliability
• Sales Floor Maintenance
• Merchandise Returns
• Organizational Skills
• Merchandise Exchanges
• Customer Service
• Customer Engagement
• Training And Development
• Sales
• Packaging And Labeling
• Merchandising
• Operations
• Product Support
• Balancing (Ledger/Billing)
• Detail Oriented
• Attentive Service

Job areas

• Retail
• Customer Service & Support
• Sales
• Brand Representative
• Stock Associate
• Stock Clerks
• Stockers and Order Fillers