Providing the best and most efficient layover experience for our clients and their team members.
Melville, New York
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
On-site · Goffs
The Airline Support Specialist acts as an on-site liaison to process hotel and ground transportation reservations for airline partners. They are responsible for providing professional customer service, negotiating with vendors, and resolving client needs using various reservation systems.
Hybrid · Markham
The Business Integration Manager will lead client onboarding and integration projects, serving as the primary bridge between client needs and technical API solutions. They will also participate in sprint planning and product development to ensure high-quality, client-centric deliverables.
On-site · Markham
The Application Architect will lead technical design for product and platform initiatives, translating business requirements into concrete, production-ready system architectures. They will work within agile delivery teams to ensure AI-enabled features, integrations, and security standards are effectively implemented.
On-site · Markham
Map and improve end-to-end product workflows across airline operations, hotel sourcing, and billing integrations. Establish product operations governance, standardize process templates, and track delivery KPIs to increase efficiency.
On-site · Markham
The Product Manager will own the strategy, roadmap, and business outcomes for the API Core Product platform, specifically focusing on the Integration transformation project. They will act as the primary link between executive stakeholders and delivery teams to translate market insights into prioritized features.
On-site · Markham
The Project Manager is responsible for the day-to-day planning, coordination, and delivery of technology transformation initiatives. This includes managing project schedules, mitigating risks, and collaborating with cross-functional teams to ensure projects are delivered on time and within budget.
Remote · United States
The Project Manager is responsible for the day-to-day planning, coordination, and delivery of technology transformation initiatives. This includes managing project schedules, mitigating risks, and collaborating with cross-functional teams to ensure projects are delivered on time and within budget.
On-site · Markham
The Principal Architect will define the enterprise reference architecture and lead the design of AI-enabled systems, including LLM integrations and agentic workflows. They will also provide technical leadership and mentorship to engineering teams while ensuring security and compliance are embedded into architectural standards.
On-site · Markham
Lead and scale the technology project management function by executing internal technology transformation projects and establishing project governance. The role involves managing a global team of project managers and aligning technology solutions with organizational business objectives.
On-site · Markham
Lead the strategy, execution, and lifecycle of the MyCrewCare mobile app to increase user engagement and business value. Drive the product's evolution toward an AI-assisted platform while managing cross-functional teams and external design agencies.
On-site · Markham
The Principal Architect defines the enterprise reference architecture and leads the design of AI-enabled systems, including LLM integrations and agentic workflows. They are responsible for establishing the AI Development Lifecycle (AIDLC) and ensuring security and compliance are embedded into the architectural defaults.
On-site · Calgary
The role involves processing hotel and ground transportation reservations while serving as the on-site liaison for an airline partner. The specialist is responsible for resolving client disagreements and managing irregular operations to ensure customer satisfaction.
On-site · Calgary
Manage existing client relationships with airline, cruise, and hotel partners to maximize revenue and market share. Oversee the sourcing process, execute hotel contract negotiations, and ensure all deliverables and technology platforms are aligned with client goals.
Hybrid · Markham
Lead and grow a team of 10-20 engineers to build scalable, production-grade systems while driving the transition to a modern cloud-native architecture. Partner with product leaders to translate business strategy into a technical roadmap and ensure high engineering standards and delivery velocity.
On-site · Markham
Lead the gathering and documentation of accounting business rules to implement API eInvoice products within client ERP environments. Bridge the gap between clients, finance, and technology teams to ensure successful financial operations and billing integration.
On-site · Markham
The role involves designing and administering the AWS cloud-based observability toolchain, specifically Datadog, JSM, and xMatters. It focuses on driving automation and AI-assisted workflows to optimize incident, change, and problem management processes.
On-site · Markham
Lead and develop global IT operations teams in New York and Pune to ensure the reliability and performance of corporate systems. Oversee the end-to-end helpdesk function, hardware lifecycle management, and the administration of Microsoft 365 and corporate SaaS portfolios.
On-site · Markham
Lead and develop distributed technical operations teams across New York and Pune to ensure the reliability, scalability, and security of the cloud platform. Own the governance of the AWS environment, including cost optimization, disaster recovery planning, and alignment of infrastructure strategy with business goals.
Hybrid · Markham
Lead and grow a team of 10-20 engineers while overseeing architecture and system design for scalable SaaS platforms. Partner with cross-functional leaders to drive technical roadmap, improve engineering velocity, and ensure high-quality delivery.
On-site
API is seeking seasoned professional to join our company in the role of an Account Director. The Account Director is the client’s main point of contact. This role will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sourcing Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wall…
