Accor is a global hospitality leader with over 5,600 properties across 45 brands, dedicated to delivering exceptional guest experiences and fostering a passion for service.
Issy-les-Moulineaux, Paris Region
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
On-site · Calgary
The Banquet Manager provides leadership and oversight for daily banquet, in-suite dining, and club lounge operations to ensure seamless event execution. They are responsible for managing staff, maintaining service standards, and overseeing financial performance including labor and inventory controls.
On-site · Toronto
The Assistant Server supports guest service delivery by preparing serving stations and assisting with meal service execution during peak times. They are also responsible for maintaining service standards, understanding menu offerings, and performing miscellaneous duties as requested by management.
On-site · Banff
The coordinator will manage digital content across websites and social media platforms while providing administrative support to the marketing and public relations team. They will also assist in executing photo shoots, coordinating media visits, and preparing internal documentation for events and press trips.
On-site · Banff
The Content Coordinator will manage social media accounts, create visual assets, and produce creative content to support the Fairmont Banff Springs brand. Additionally, they will oversee the design and production of food and beverage menus and assist with marketing event activations.
On-site · Jasper
The Lifestyle Manager oversees the well-being and residential experience of colleagues at the Fairmont Jasper Park Lodge by coordinating social programming and managing the colleague concierge team. They are responsible for fostering an inclusive culture, managing event budgets, and maintaining effective communication across the resort.
On-site · Jasper
The Second Cook is responsible for executing a la carte and banquet menu items according to hotel standards while maintaining a clean and safe kitchen environment. They must also assist in production oversight and ensure all guest allergy concerns are handled with appropriate care.
On-site · Banff
The Housekeeping Attendant is responsible for performing turndown services, including bed preparation and linen replacement. They must also dust and polish guest rooms while ensuring a personalized and private experience for guests.
On-site · Jasper
The First Cook is responsible for executing and overseeing food preparation for a la carte and banquet menus while maintaining high standards of quality and safety. They must also assist in inventory management, ensure kitchen cleanliness, and provide proactive service to guests.
On-site · Lake Louise
The Resort Activities Coordinator provides administrative and operational support for the activities department, including managing the Guest Experience platform and coordinating guide schedules. They also assist with Adventure Center operations, equipment readiness, and interdepartmental communication to ensure high-quality guest engagement.
On-site · Banff
The Guest Relations Manager leads the Lobby Host team and oversees the VIP and Guest Recognition program to ensure personalized, high-quality guest experiences. This role acts as a key connector across departments to deliver thoughtful service and manage guest intelligence effectively.
On-site · Banff
The pastry cook is responsible for the daily production of high-quality baked goods and pastries while maintaining station organization and consistency. Additionally, the role involves training junior staff, managing kitchen resources, and ensuring efficient execution of both banquet and à la carte service.
On-site · Vancouver
The Spa Facility Supervisor oversees daily operations of the spa, fitness, and pool departments, ensuring 5-star service standards and guest satisfaction. They are responsible for leading, training, and managing the performance of spa and pool staff while maintaining facility excellence.
On-site · Banff
The Guest Services Manager oversees the entire arrival and departure experience while leading front-of-house teams including Bell Services, Valet, and Resort Drivers. They are responsible for maintaining operational excellence, managing departmental budgets, and ensuring high standards of guest satisfaction and brand consistency.
On-site · Banff
The Director of Guest Experience oversees all guest-facing operations, including lobby services, valet, and transportation, to ensure a seamless and personalized luxury experience. They are responsible for leading, coaching, and developing the team while managing departmental budgets and operational KPIs.
On-site · Banff
The Reservations Agent is responsible for managing room bookings and handling internal and external communications for various guest segments. They will also produce daily reports, audit reservations, and collaborate with the Sales, Front Office, and Accounting teams.
On-site · Lake Louise
The Assistant Guest Experience Manager leads daily operations for Concierge and Guest Relations to ensure exceptional luxury service and seamless guest experiences. This role involves coordinating VIP arrivals, managing service recovery, and providing coaching and development to team members.
On-site · Banff
The Director of Guest Experience oversees all guest-facing operations including lobby, bell, valet, and transportation services to ensure a seamless luxury experience. They are responsible for leading VIP recognition programs, managing departmental budgets, and coaching teams to deliver personalized service.
On-site · Lake Louise
The Guest Experience Manager leads the daily operations of Guest Relations, Concierge, and VIP services to ensure exceptional, luxury-standard guest experiences. They are responsible for coaching the team, managing service recovery, and fostering partnerships to deliver personalized itineraries and memorable stays.
On-site · Lake Louise
The First Cook - Pastry is responsible for preparing food items according to standardized recipes and production sheets to ensure consistent guest service. They must also maintain station standards and assume operational responsibilities in the absence of the Chef de Partie.
On-site · Vancouver
The Night Manager oversees overnight hotel operations, including conducting night audits, balancing revenue, and ensuring accurate billing. They also lead and mentor the overnight team while maintaining exceptional guest service standards.
