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AcostaVerified Job Source

Sales Support Representative

The Sales Support Representative manages vendor orders to ensure accuracy in pricing and commitments while preventing financial deductions. They also interact with customers, vendors, and managers to maintain efficient business operations.

  • Hybrid
  • Ottawa, ON
  • Posted Aug 5, 2026
  • 1 position

Job summary

The Sales Support Representative is an essential function managing vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers, and managers. Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. AI and Automated Decision-Making Notice We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment. If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com [privacy@acosta.com]or by calling us at 1-800-377-2754. For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/ [https://urldefense.com/v3/__https:/www.acosta.group/privacy-policy/__;!!OrxsNty6D4my!6ZfS6UTmATM8tESoOXtqH-6AnUVPuoBcH2TZVq9GPNXm9vIDyGDLXKXYsKEZPZcveNEE0xPdSnuJmgA$]. By applying, you agree to our Privacy Policy [https://www.acosta.group/privacy-policy/] and Terms and Conditions of Use [https://www.acosta.group/terms-and-conditions-of-use/]. #DiscoverYourPath

What you’ll do

The Sales Support Representative manages vendor orders to ensure accuracy in pricing and commitments while preventing financial deductions. They also interact with customers, vendors, and managers to maintain efficient business operations.

Requirements

Candidates must have a high school diploma or GED and at least three years of experience in business process solutions, customer service, or office administration. Proficiency in MS Office and strong mathematical skills for unit conversions and pricing are required.

Listed skills

  • Problem solvingPreferred
  • Attention to detailPreferred
  • Microsoft ExcelPreferred
  • CommunicationPreferred
  • Data entryPreferred
  • Microsoft WordPreferred
  • Microsoft OutlookPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Vendor management
  • Order processing
  • Pricing accuracy
  • Communication
  • Interpersonal skills
  • Organizational skills
  • Administrative skills
  • MS Office
  • Excel
  • Word
  • Outlook
  • Multi-tasking
  • Problem solving
  • Attention to detail
  • Data entry
  • Business process solutions
  • Sales Support
  • Digital Media Strategy
  • Organizational Skills
  • Artificial Intelligence
  • Business Intelligence
  • Decision Making
  • Food Services
  • Sales
  • Marketing
  • Retail Sales
  • Vendor Management

Job areas

  • Sales
  • Customer Service & Support
  • Administrative
  • Retail
  • Food & Beverage
  • Sales Support Representative
  • Shop Sales Assistants
  • Retail Salespersons

Additional details

Minimum education
High school
Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week