Logistics Coordinator

Job summary

Prepare quotations, process bookings and orders, and plan, dispatch, and coordinate LTL and FTL shipments through delivery. Communicate with drivers and customers, monitor shipments, resolve service issues, maintain accurate documentation, and support reliable service while controlling operating costs.

Job details

About Action Force Transport Action Force Transport is an established Canadian transportation and logistics company with over 20 years of experience. Headquartered in Brampton, Ontario, with terminals in Langley, BC, Calgary, AB, and Montreal, QC, we specialize in temperature-controlled LTL and FTL transportation across Canada. We are seeking a motivated, organized, and proactive Logistics Coordinator to join our growing team. Position Overview The Logistics Coordinator will be responsible for managing day-to-day transportation operations, from providing freight quotations and processing customer orders to planning, dispatching, and coordinating shipments through final delivery. Key Responsibilities Prepare and provide freight quotations, confirm bookings, and enter orders accurately into the transportation management system. Plan, schedule, and coordinate LTL and FTL shipments, including driver dispatch, route planning, and equipment utilization. Communicate with drivers, shippers, receivers, and customers to coordinate pickups, deliveries, and appointments. Monitor shipments, provide timely updates, and proactively resolve delays, service disruptions, and operational challenges. Maintain accurate shipment records and documentation, including BOLs, PODs, and order details. Coordinate transportation activities efficiently while maintaining service standards and controlling operating costs. Manage daily customer inquiries, rate requests, shipment bookings, and service-related concerns. Develop and maintain strong relationships with existing customers through reliable service and consistent communication. Required Skills & Qualifications Minimum 2 years of experience in transportation logistics, dispatching, or freight coordination. Strong understanding of LTL/FTL transportation operations. Excellent communication, organization, and customer service skills. Ability to multitask, prioritize effectively, and make sound decisions in a fast-paced environment. Strong problem-solving abilities with a proactive and independent approach to work. Strong interpersonal skills with the ability to communicate professionally, build rapport, and maintain positive customer relationships. Proficiency with transportation management systems and Microsoft Office. Knowledge of Canadian transportation routes and markets is an asset. Compensation & Benefits Competitive salary based on experience. Full-time, permanent position. Dental, extended health, and vision care benefits. Opportunities for career advancement and increased responsibility. Supportive, team-oriented working environment within a growing organization.

What you’ll do

Prepare quotations, process bookings and orders, and plan, dispatch, and coordinate LTL and FTL shipments through delivery. Communicate with drivers and customers, monitor shipments, resolve service issues, maintain accurate documentation, and support reliable service while controlling operating costs.

Requirements

At least two years of experience in transportation logistics, dispatching, or freight coordination, with a strong understanding of LTL and FTL operations. Requires strong communication, organization, customer service, multitasking, and problem-solving abilities, plus proficiency with transportation management systems and Microsoft Office; knowledge of Canadian routes and markets is an asset.

Benefits

• Dental Care
• Extended Health Care
• Vision Care
• Career Advancement Opportunities

Listed skills

• Route Planning · Preferred
• Problem solving · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Freight Quotation
• Order Processing
• LTL/FTL Transportation Operations
• Shipment Planning
• Driver Dispatch
• Route Planning
• Equipment Utilization
• Customer Communication
• Shipment Monitoring
• Problem-Solving
• Shipment Documentation
• Customer Service
• Transportation Management Systems
• Microsoft Office
• Time Management
• Knowledge of Canadian Transportation Routes

Job areas

• Logistics
• Transportation
• Customer Service & Support

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