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ActiveDEMAND

Verified Job Source

Meaningful Connections | Infinite Scalability

Calgary, Alberta

Software Development
11–50 people

About

From a Marketing Automation platform to an evolving Customer Acquisition and Engagement Platform for Senior Living. This all-in-one solution tailors itself for multi-community operations, seamlessly integrating marketing and sales automation activities to speed up your occupancy growth. By meticulously tracking every interaction along the customer’s journey—including influencers such as caregivers and family members—ActiveDEMAND delivers actionable insights that pinpoint the touchpoints critical to move-ins by leveraging an unmatched CRM integration. Whether you manage a single community or hundreds, ActiveDEMAND empowers your marketing and sales teams to do more with less. More than 7,500 users trust our platform across over 4,000 senior living communities in North America. ActiveDEMAND isn’t just marketing software—it’s a strategic partner helping you create meaningful connections while scaling your organization efficiently.

Open positions

Client Success Representative

Remote · Calgary, Alberta, Canada

Provide Tier I client support, onboarding, and training, while managing account actions and responding to inquiries through chat, email, and phone. Troubleshoot and escalate issues, perform marketing service work in the platform, maintain support documentation, and report client feedback and trends.