Make every post-purchase moment count with AfterShip.
Toronto
AfterShip is the AI post-purchase platform built for the brands obsessed with what happens after checkout. More than 20,000 brands run their post-purchase on AfterShip — including Mejuri, AWAY Travel, SKIMS, Gymshark, FIGS, DIME Beauty, Dr. Squatch and more — and we're the infrastructure behind Shopify, TikTok Shop, PayPal, and OpenAI. We've tracked over 11B shipments, processed 16M returns, and connected merchants to 1,300+ carriers worldwide since 2012 — bringing order tracking, shipping, returns, warranty, and AI delivery predictions into one unified system.
Hybrid · Toronto
You will lead complex, high-value commercial negotiations and advise North American leadership on commercial strategy and risk. Additionally, you will mentor junior legal team members and contribute to the evolution of contract templates and legal operations.
Remote · Toronto, Ontario, Canada
You will define and execute the brand strategy to elevate AfterShip's market position through integrated campaigns, thought leadership, and PR. You will also partner with cross-functional teams to codify brand messaging and establish frameworks for measuring brand health and market perception.
Remote · Austin, Texas, United States, Barcelona, Catalonia, Spain, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada
Own the end-to-end technical onboarding for merchants launching on TikTok Shop, ensuring successful integration and configuration. Act as a technical partner to guide merchants toward self-sufficiency and drive adoption of advanced platform features.
Remote · Austin, Texas, United States, Barcelona, Catalonia, Spain, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada
Lead and grow a distributed team of designers to evolve AfterShip's brand system and direct creative across all marketing channels. Build an AI-powered creative production engine to scale high-quality output and optimize creative operations.
Remote · Austin, Texas, United States, Barcelona, Catalonia, Spain, Toronto, Ontario, Canada
Manage and mentor a team of 10+ Technical Account Managers to ensure successful onboarding and technical fit for enterprise eCommerce customers. Act as the voice of the customer to R&D to prioritize feature requests and align with leadership to drive renewals.
Remote · Toronto, Ontario, Canada, Utah, United States
You will act as a bridge between technical capabilities and business value to drive revenue and own the technical win during the sales process. This involves conducting discovery, delivering high-impact product demos, and addressing technical objections for Mid-Market and Enterprise deals.
Remote · Toronto, Ontario, Canada, Utah, United States
You will act as a bridge between technical capabilities and business value to drive revenue and own the technical win during the sales process. This involves running discovery, delivering high-impact demos, and addressing technical objections for Mid-Market and Enterprise deals.
Remote · Austin, Texas, United States, Barcelona, Catalonia, Spain, Toronto, Ontario, Canada
The role involves partnering with sales and customer success teams to design and deliver technical solutions for mid-market and enterprise customers. Key duties include conducting technical discovery, delivering tailored demos, and acting as a technical advisor to ensure product adoption.
Remote · East Riding of Yorkshire, England, United Kingdom
Build and scale new Shopify-focused pipeline generation channels and growth programs from the ground up. Identify and recruit ecosystem partners while establishing tracking frameworks to measure revenue impact and performance.
Remote · Toronto, Ontario, Canada
Build, lead, and grow a high-performing team of designers while setting the creative vision for AfterShip's brand system. Manage creative direction across various marketing surfaces and establish scalable processes to enhance creative quality.
Remote · Barcelona, Catalonia, Spain, Lehi, Utah, United States, Toronto, Ontario, Canada
Build and execute automated email journeys and in-app programs across the B2B customer journey to drive feature adoption and lead nurture. Track core KPIs and build dashboards to connect email engagement to revenue outcomes while documenting new lifecycle playbooks.
Remote · Canada
Build and execute automated email journeys and in-app programs across the B2B customer journey to drive feature adoption and lead nurture. Track core KPIs and build dashboards to connect email engagement to revenue outcomes while collaborating cross-functionally.
Remote · Toronto, Ontario, Canada, Austin, Texas, United States, Barcelona, Catalonia, Spain
You will act as the analytical engine for the marketing team by building data frameworks, optimizing campaign performance, and maintaining a centralized marketing source of truth. You will also partner with cross-functional teams to analyze customer behavior, improve acquisition costs, and drive growth strategies.
Remote · Toronto, Ontario, Canada
Build, lead, and grow a high-performing team of designers while setting the creative vision for AfterShip's brand system. Own creative direction across various marketing surfaces and ensure high creative standards are maintained.
Remote
**About Us** AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and…
