AWS Solutions Expert (PH)

Remote | Project-Based | Agents Only Technology About Agents Only Technology Agents Only Technology is a technology and operations company supporting digital platforms, customer engagement solutions, and scalable cloud infrastructure initiatives for clients worldwide. We partner with organizations to build, optimize, and maintain reliable systems that support customer communications, workflow automation, and business operations at scale. Role Overview We are seeking an experienced AWS Solutions Expert to support the design, implementation, and optimization of cloud-based communication and customer engagement systems. This role will focus on AWS infrastructure, SMS delivery architecture, campaign registration, messaging workflows, and contact orchestration solutions that support outbound customer engagement across multiple communication channels. The ideal candidate has strong AWS expertise, experience with messaging platforms and CRM integrations, and a deep understanding of scalable cloud-based communication systems. Compensation $15–$25 USD per hour, depending on experience, skills, and project requirements. Flexible project-based engagement Remote work environment Opportunity for ongoing projects based on performance What You'll Do Build and manage AWS-based communication systems Configure and support 10DLC campaigns and SMS workflows Set up outbound messaging across SMS and email channels Integrate CRM, sequencing, and contact orchestration platforms Monitor system performance, reliability, and message delivery Troubleshoot infrastructure, messaging, and integration issues Collaborate with stakeholders to implement technical requirements Maintain technical documentation and workflows Skills & Experience 5+ years of hands-on AWS experience Strong knowledge of AWS cloud infrastructure and core AWS services Experience with SMS messaging platforms and communication workflows Familiarity with 10DLC registration and SMS compliance requirements Experience integrating CRM, customer engagement, or sequencing platforms Understanding of outbound communication workflows across SMS and email Experience with tools such as Twilio, Amazon SNS, HubSpot, Salesforce, Outreach, Apollo, Salesloft, or similar platforms AWS Certification (Solutions Architect, Developer, SysOps, or equivalent) is a plus Experience supporting high-volume messaging environments is preferred Strong troubleshooting, analytical, and problem-solving skills Excellent communication and documentation abilities Tools and technologies (typical stack) Cloud: AWS (EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, Route 53, VPC, Transit Gateway) IaC: Terraform, AWS CloudFormation, AWS CDK CI/CD: GitHub Actions, Jenkins, GitLab CI, AWS CodePipeline Containers & Orchestration: Docker, Amazon EKS, Fargate Monitoring & Logging: CloudWatch, Prometheus, Grafana, ELK/Opensearch, X-Ray Security & Compliance: IAM, AWS KMS, AWS Secrets Manager, GuardDuty, Security Hub, AWS Config, WAF Networking: VPC, Transit Gateway, Direct Connect, VPN, ALB/NLB, Route 53 Databases: RDS/Aurora, DynamoDB, Redis (Elasticache), PostgreSQL, MySQL Automation & Scripting: Python, Bash, PowerShell Configuration Management: Ansible, Packer Cost & Governance: AWS Cost Explorer, AWS Budgets, Trusted Advisor, Terraform Cloud/Enterprise Collaboration: Git, Jira, Confluence, Slack Why Join Agents Only Technology Work on cloud infrastructure and customer engagement projects Fully remote work environment Flexible contract and project-based opportunities Collaborate with experienced technology and operations teams Opportunity to contribute to scalable communication systems used across multiple industries

The AWS Solutions Expert will design, implement, and optimize cloud-based communication systems. Responsibilities include managing AWS infrastructure, configuring SMS workflows, and integrating CRM platforms.

Candidates should have over 5 years of hands-on AWS experience and strong knowledge of cloud infrastructure. Familiarity with SMS messaging platforms and experience in integrating customer engagement solutions are also required.

Identified from the job description. Confirm important requirements above.

• AWS
• SMS Messaging
• CRM Integration
• Communication Workflows
• 10DLC Registration
• Troubleshooting
• Analytical Skills
• Problem-Solving
• Documentation
• Terraform
• CloudFormation
• Python
• Docker
• Git
• Jira
• Slack

• Technology
• Software
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Philippines

Application method

Direct apply is available