Customer Insights Analyst

JOB TYPE: Regular People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters. We believe that teamwork—collaborating and sharing perspectives—is essential to achieving the best results. ‘An environment where collaboration is encouraged and valued:’ * Recognition of years of service for vacation calculation; * Flexible group insurance plan including telemedicine services; * Employee assistance program; * Opportunities to invest in yourself (career development, etc.); * Pension plan with company contributions; * Salary range 004: $73,000 à $91,200 (Salary will be determined based on skills, education, training & experience related to the position.) ‘How you will contribute to collective success:’ The Category Insights Analyst is responsible for supporting the organization by conducting business analyses to provide actionable insights and recommendations for both internal and external clients. The role provides data-driven insights to support decision-making, improve profitability, and strengthen client relationships (through a relevant and optimized portfolio strategy across product assortment, pricing & promotion, and distribution). * Support the Marketing team with category reviews and performance analysis. Transform observations into fact-based recommendations and solutions to stimulate category and Agropur’s performance. * Conduct analysis for the cheese and butter category, leveraging flawlessly consumer research and market data to uncover business opportunities, potential risks and optimize strategies. * Monitor market and competitive trends to recommend relevant action plans * Participate in meetings with multidisciplinary teams to assess needs and provide in-depth analysis. ‘The type of team player who fits in:’ * Bachelor's degree in business administration or a relevant field required. * Equivalent combination of education and/or experience may be considered. * Minimum of three (3) years of experience in customer insights or category required. * Experience in the consumer-packaged goods industry. * Strong oral and written communication skills in French and English (English required to work with colleagues and clients in other Canadian provinces). A role for those who know that the best results are built through teamwork. Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

The analyst supports go-to-market strategies by managing sales reporting, market insights, and data governance to drive category growth. They collaborate with cross-functional teams to provide tools and analytical coaching to account managers for optimizing profitability.

Requires a bachelor's degree in business administration or a related field and at least three years of experience in customer insights or category management. Experience in the consumer-packaged goods industry and bilingualism in English and French are required.

• Vacation calculation based on years of service • Flexible group insurance plan • Telemedicine services • Employee assistance program • Career development opportunities • Pension plan with company contributions

Identified from the job description. Confirm important requirements above.

• Sales Reporting
• Market Insights Analysis
• Data Governance
• Category Strategy
• Pricing Optimization
• Merchandising
• Assortment Recommendations
• Cross-functional Collaboration
• Customer Data Analysis
• Business Administration
• English Proficiency
• French Proficiency

• Data & Analytics
• Marketing
• Sales
• Food & Beverage
• Agriculture

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week