Brand Ambassador

Job summary

Act as the first point of contact at the welcome desk to greet families and create a positive brand impression. Provide information about programs and memberships while assisting with sign-ups and lead capture.

Job details

CSP is one of the largest and fastest growing private youth sports operators in the GTA. We run youth sports programs all year round, creating fun, lasting memories for the youth and families in our communities! Our goal is simple: make every child and parent feel welcome, informed, and excited from the moment they walk in! As a Brand Ambassador, you'll be the friendly face at our welcome desk. You'll greet families, talk to parents, engage with kids, and help facilitate our customers experience through our programs. This is an ideal role for people that enjoy working with people in a fun, energetic enivironment! Requirements Comfortable starting conversations with parents and youth Friendly, outgoing, and reliable with a passion for working with kids and families Organized and able to multitask in a busy environment Comfortable standing for extended periods Available evenings and/or weekends What You'll Do Welcome parents and children as they arrive Create a positive, fun first impression of our brand Share information about our programs, camps, and memberships Answer questions and help families understand their options Hand out flyers and promotional materials Assist with basic sign-ups or lead capture at the desk Keep the front desk area organized and inviting Communicate with coaches and staff as needed Bonus (not required!) Previous coaching, camp counselor, or youth sports experience Background in customer service, retail, or hospitality Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first: Culture Index survey Skills game assessment Benefits Compensation: $19-24 p/h depending on experience

What you’ll do

Act as the first point of contact at the welcome desk to greet families and create a positive brand impression. Provide information about programs and memberships while assisting with sign-ups and lead capture.

Requirements

Candidates should be outgoing, reliable, and comfortable engaging with children and parents in a fast-paced environment. Availability for evenings and weekends is required, along with the ability to stand for long periods.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Multitasking
• Organization
• Interpersonal Skills
• Lead Capture
• Public Relations

Job areas

• Sports & Recreation
• Customer Service & Support
• Hospitality
• Retail
• Administrative