Training Designer

Job summary

The Training Designer is responsible for designing, developing, and maintaining effective learning programs that align with business objectives and instructional design best practices. This role involves managing the full design cycle, creating learning collateral, and building relationships with stakeholders to ensure high-quality learner experiences.

Job details

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Training Designer is responsible for designing, developing and maintaining effective learning programs that support business objectives and are aligned with Air Canada’s strategic ambition to become a global top ten airline in everything we do. Reporting to the Manager, Training Design, this role participates in the full design cycle within a dynamic team environment to produce instructional detailed design documents, storyboards, facilitator guides and other learning collateral. Responsibilities: Work in collaboration with the Manager, CCST Design and other stakeholders to identify learning outcomes and to design/develop learning solutions which align to adult learning principles and instructional design best practices Use instructional design models, processes, and learning theories to produce effective learning programs that is of quality, scope, and meet learning outcomes. Manage the development of multiple initiatives/projects of varying degrees of complexity with competing timeframes. Define instructional direction and drive continuous improvement of learning solutions by designing and curating end‑to‑end learner experiences that reflect adult learning principles, accessibility, strong user experience, and business relevance across regulatory and non‑regulatory programs. Maintain learning programs to ensure their continued effectiveness and relevance Continuously be familiar with key business processes, functions, systems and support cross functional training team initiatives Build and maintain relationships with stakeholders and subject matter experts both internally and externally Maintain broad industry knowledge and understanding of marketplace trends to develop best-in-class learning solutions. Deliver Train-the-Trainer workshops to enable Trainer Readiness to fulfill training program requirements Adult or Workplace Learning certificate or diploma At least 3 years of applied instructional design experience Experience in the Hospitality or Airline industries would be considered a strong asset Experience designing instructor-led, online, mobile experiences or a blend of method An aptitude for understanding systems and technical concepts quickly Strong understanding of ID methodologies and demonstrated application Willingness and ability to travel 10-15%25 of the time Demonstrate punctuality and dependability to support overall team success in a fast-paced environment. Conditions of Employment: Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

What you’ll do

The Training Designer is responsible for designing, developing, and maintaining effective learning programs that align with business objectives and instructional design best practices. This role involves managing the full design cycle, creating learning collateral, and building relationships with stakeholders to ensure high-quality learner experiences.

Requirements

Candidates must possess an Adult or Workplace Learning certificate or diploma and at least 3 years of applied instructional design experience. Proficiency in instructional design methodologies and the ability to manage complex projects with competing timeframes are essential.

Listed skills

• Regulatory Compliance · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Instructional Design
• Learning Program Development
• Adult Learning Principles
• Storyboarding
• Facilitator Guides
• Project Management
• Stakeholder Management
• User Experience
• Train-the-Trainer
• Curriculum Design
• Technical Writing
• Learning Management Systems
• Regulatory Compliance
• Industry Knowledge
• Business Process
• Continuous Improvement Process
• Engineering Design Process
• Business Objectives
• Multilingualism
• Punctuality
• Aviation
• Train The Trainer
• Functional Training
• Learning Theory

Job areas

• Education
• Transportation
• Human Resources
• Consulting
• Training Designer
• Curriculum and Instructional Designer / Developer
• Education Methods Specialists
• Instructional Coordinators

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