Workforce Planning Analyst

Toronto, ON
On-site
Posted Oct 10, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Apply by: Oct 17, 2026
Posting language: English
Working hours: 40 hours per week

Job summary

The Workforce Planning Analyst is responsible for data collection, building staffing models, and creating detailed reports to support operational efficiency. They also collaborate with leadership to develop dashboards, scorecards, and strategic recommendations based on statistical analysis.

Job details

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Workforce Planning Analyst is responsible for supporting data collection, tracking, analysis, and building simulations. Supporting planning tools, creating detailed reports, creating models which are used to create staffing forecasts and recommendations. The Analyst also works on various projects, implementations, and dashboard development to promote efficiencies for the Airports North America branch. This position may be located in Montreal, Toronto or Vancouver. Responsibilities: Data sourcing, data housing/organization, interpreting and analyzation, summarizing and reporting. Support existing tool infrastructure and future development Develop and implement new tools and processes, dashboards, scorecards Preparing presentations in support of monthly/quarterly senior leadership meetings and various strategic initiatives of the organization Write and validate rule parameters to ensure compliance with current engagement standards and quickly adapting to changes within the business Calibrate staffing utilization and productivity reports and metrics Create analysis of flight schedules, determine optimal yearly periods for all resource reassessments Collect time and motion data within the Airports operations as required to ensure the most accurate data is being used in the planning models Support projects and recommendations with quantitative and qualitative information With the Workforce Planning team and Airports leadership, assist with dashboard development and goal setting using data analysis, such as overtime/undertime metrics Provide solution support, managerial reporting, budgeting and financial evaluation/analysis, process development, and detailed accounting. Provide guidance to resource and operational teams using statistical analysis. Carry out trend analysis and make appropriate recommendations Collaborate with various partners such as Talent Acquisition, Network Planning, and Finance Develop and create ad-hoc reports Perform other duties as required Post Secondary Education an asset Three (3) to five (5) years of analytical experience in a related field Advanced proficiency with all Microsoft Office 365 tools, prominently Excel Experience with SharePoint, Power BI and Microsoft Teams/Webex/Zoom online collaborative software Experience in Workforce Planning solutions software Strong analytical and problem-solving skills Strong team leadership and development skills Possess a comprehensive knowledge of the Airport experience and operation along with an understanding of the interdependencies of all operating and support systems Ability to work under pressure in a fast paced, deadline driven team environment Ability to work with minimal supervision Strong business foundations Conditions of Employment: Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

What you’ll do

Requirements

Candidates should have three to five years of analytical experience and advanced proficiency in Microsoft Office 365, particularly Excel. Experience with workforce planning software and knowledge of airport operations are highly valued.