Ramp Attendant

Job summary

The Ramp Attendant is responsible for the safe and efficient loading and unloading of cargo and baggage from aircraft. They also perform aircraft marshalling duties and maintain constant awareness of ramp safety hazards.

Job details

Wage: $21.00 Hours of Work: Part-Time (20-34 hours per week) Location: Richmond, BC At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment. Why join us? Phenomenal local and international flight benefits for you and your family! Extra travel benefits such as hotels and cruises Employer paid health & dental benefits Group RRSP investment options Cargo shipping benefits Role Summary: The incumbent will ensure the safety of aircraft, equipment, and fellow teammates. The Ramp Attendant must provide outstanding customer service and exemplify Company values given the public nature of this role. Key Duties and Responsibilities: Load and unload cargo and baggage on/off the aircraft in a safe and efficient manner Marshall aircraft in and out of the ramp safely and efficiently Understand and communicate pit load counts to other departments Maintain constant awareness of surroundings for potential safety hazards Must haves: Required to obtain and retain a valid Restricted Area Identification Card (RAIC) Required to obtain and retain a valid Class D/DR Airside Vehicle Operations Permit (AVOP) within 90 days of employment Able to physically move within tight spaces such as aircraft galleys and seats Be flexible to work early mornings, evenings, spilt shifts, weekends, holidays A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support Must be a legally entitled to work in Canada Nice to haves: Valid First Aid Previous aviation experience Previous customer service experience Ready to join us? Submit your resume and cover letter explaining why you are an ideal fit for the role If selected, we'll reach out within 10 days for a brief introductory call Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager We aim to make final decisions within 14 days of the initial call At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve. We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward. Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

What you’ll do

The Ramp Attendant is responsible for the safe and efficient loading and unloading of cargo and baggage from aircraft. They also perform aircraft marshalling duties and maintain constant awareness of ramp safety hazards.

Requirements

Candidates must be able to obtain a Restricted Area Identification Card (RAIC) and a Class D/DR Airside Vehicle Operations Permit (AVOP). The role requires physical mobility in tight spaces and the flexibility to work varied shifts including weekends and holidays.

Benefits

• Flight benefits • Hotel travel benefits • Cruise travel benefits • Health benefits • Dental benefits • Group RRSP investment options • Cargo shipping benefits

Listed skills

• Customer service · Preferred
• Operational Excellence · Preferred
• Safety awareness · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Aircraft loading
• Baggage handling
• Aircraft marshalling
• Safety awareness
• Customer service
• Communication
• Accountability
• Operational excellence
• First Aid
• Aviation
• Customer Service
• Innovation
• Operational Excellence
• Operations
• Loading And Unloading
• Enthusiasm
• Attentive Service
• Honesty

Job areas

• Transportation
• Logistics
• Customer Service & Support
• Security & Safety
• Flight Attendant/Ramp Agent
• Airfield Operations Specialist
• Travel Attendants and Travel Stewards
• Airfield Operations Specialists