Supervisor, Maintenance Control Center (MCC)

Job summary

Coordinate technical operations and perform technical dispatch of aircraft in compliance with aviation regulations. Manage critical situations such as AOG and delays while providing technical support to flight crews and technicians.

Job details

Company Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we’re just getting started. Want to join us? Job Description We are currently seeking an MCC Supervisor to play a central role in coordinating technical operations. This is a unique opportunity for a licensed aircraft mechanic looking to grow into a strategic position at the heart of a high-tech, fast-paced environment. Responsibilities Perform the technical dispatch of aircraft in compliance with company policies and aviation regulations. Review and approve MEL deferrals proposed by maintenance technicians or pilots. Manage critical situations (AOG, delays) and coordinate the necessary resources. Maintain constant communication with technical and operational departments. Generate reports on fleet status and operational performance indicators. Provide technical support to maintenance technicians and flight crews. Qualifications College diploma in Aircraft Maintenance Technology or equivalent Aircraft Maintenance Engineer (AME) license – Category M2 (mechanical or avionics) In-depth knowledge of aircraft systems Excellent problem-solving, communication, and leadership skills Ability to work under pressure and manage multiple priorities Proficiency with computer tools (Microsoft Office, AMOS) Availability for day and night shifts Bilingual (French/English) * – Spanish is an asset *A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally. Additional Information Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process. Employment Equity At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

What you’ll do

Coordinate technical operations and perform technical dispatch of aircraft in compliance with aviation regulations. Manage critical situations such as AOG and delays while providing technical support to flight crews and technicians.

Requirements

Requires a college diploma in Aircraft Maintenance Technology and an AME license (Category M2). Candidates must be proficient in AMOS and Microsoft Office, with the ability to work day and night shifts.

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical Dispatch
• MEL Deferrals
• AOG Management
• Aircraft Systems Knowledge
• Leadership
• Problem Solving
• Communication
• Microsoft Office
• AMOS
• Bilingual French/English

Job areas

• Transportation
• Engineering
• Management & Leadership
• Manufacturing
• Trades