A

Aircall

Verified Job Source

The collaborative, AI-powered customer communications platform. Trusted by more than 23,000 companies worldwide.

New York, NY

Software Development
501–1,000 people

About

The collaborative, AI-powered platform for customer conversations. Trusted by more than 22,000 companies worldwide. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.

Open positions

Team Lead, Product Enablement & Education

On-site · Sydney

This role involves leading, coaching, and developing Product Enablement and Customer Education Specialists while owning and defining the enablement roadmap across seller and buyer initiatives. The lead will also define and evolve the Product Enablement operating model and act as the primary enablement counterpart to Product and Product Marketing teams.