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AirMason

Verified Job Source

Create culture-driven employee handbooks, streamline employment law compliance, and bring HR documents to life.

Toronto, Ontario

Human Resources Services
11–50 people

About

AirMason exists to help HR professionals and business leaders streamline the onboarding process, easily manage compliant documents, and increase employee engagement. With our smart distribution tools, seamless design platform and integrations with leading HRIS and SSO partners, we save our clients time and fuss when it comes to HR compliance. Our mission is to strengthen the relationship between employer and employee. Our SaaS platform helps you create on-brand, beautiful digital documents which can be updated and communicated to your employees in real-time. Visit airmason.com to start your free trial today or book in for a product demo!

Open positions

Technical Support Specialist

On-site

Investigate and resolve client-reported platform issues involving data, configuration, access, SSO, and integrations, escalating well-documented bugs to engineering and communicating progress and resolutions to clients. Create and maintain support documentation, test previews and releases, and identify recurring issues that can be prevented through fixes, automation, or improved guidance.

Enterprise Customer Success Specialist

On-site

You will act as a trusted advisor to enterprise customers, managing their implementation, adoption, and long-term value realization. Additionally, you will drive renewals and expansion opportunities while collaborating with internal teams to influence product development.