Your lifelong partner in health and wellbeing. Supporting people and organizations with clarity, care and coverage
Edmonton, Alberta
We believe that people, workplaces and communities deserve to be and live well—and we can help. As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes. We provide benefits to more than 1.8 million Albertans through group, government and individual plans. Alberta-based, not-for-profit, wellness-driven, customer committed. Living our values Our values represent who we are, what we stand for and the culture that guides us. In all we do, we keep our values at the forefront. Integrity and trust We are respectful, ethical, honest and inclusive in all that we do. Wellness and flexibility We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities. Customer committed We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience. Empowering potential We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.
Remote · Canada
The Member Experience Representative proactively engages clients to ensure they maximize the value of their health, dental, and life insurance benefits. This role involves onboarding new clients, providing personalized guidance, and building long-term relationships to foster loyalty and retention.
Remote · Canada
Assess Special Authorization requests by applying clinical expertise and evidence-based guidelines to determine medication coverage eligibility. Document decision rationales in company systems and provide professional correspondence to prescribers and subscribers regarding coverage outcomes.
Hybrid · Edmonton
The Recruiter will manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding new employees. They will also partner with business areas to provide recruitment guidance and maintain accurate data in the applicant tracking system.
Remote · Canada
The Contract Administrator is responsible for the accurate and timely generation of new group contracts and existing contract amendments. They also handle complex enrollment issues and collaborate with internal departments to ensure benefit accuracy.
Hybrid · Edmonton
The CRM Practice & Enablement Lead champions consistent CRM practices across sales, service, and marketing teams to ensure a 360-degree view of the customer. This role acts as a bridge between business users and IT to translate organizational needs into actionable CRM enhancements and process improvements.
Hybrid
The Enterprise Data & AI Architect is responsible for establishing architectural direction, standards, and guardrails for data and AI initiatives across the organization. This role involves shaping long-term strategy, defining reference architectures, and ensuring alignment with enterprise goals, security, and regulatory requirements.
Hybrid
The Portfolio Architect owns the target architecture and modernization roadmap for specific technology or business portfolios, ensuring alignment with enterprise priorities. They act as a bridge between enterprise strategy and delivery execution, providing architectural guardrails and decision support to stakeholders.
Hybrid
The Director of Enterprise Architecture leads the enterprise architecture function, setting standards, governance practices, and reference architectures to guide organizational strategy. They provide senior leadership to Domain Architects and advise executive stakeholders on architectural risks, investments, and long-term sustainability.
Remote · Canada
The Payment Specialist is responsible for calculating and processing life and disability payments while ensuring compliance with contract terms and internal approvals. They also manage overpayments, financial reporting, and year-end tax documentation.
Remote · Canada
The administrator acts as the primary point of contact for group plan inquiries, managing inbound communications and providing online demonstrations. They are also responsible for conducting research to resolve issues, performing monthly audits, and maintaining accurate system records.
Remote · Canada
The role involves driving market share through consistent sales performance and managing a high volume of inbound and outbound customer calls. You will also collaborate with internal stakeholders to ensure exceptional customer service and administrative accuracy in contract processing.
Hybrid
The Senior System Analyst will provide technical leadership and design for identity, authentication, and access management solutions. They will also lead troubleshooting efforts for production issues and collaborate with stakeholders to ensure system security and reliability.
Hybrid · Edmonton
The interior systems mechanic will perform commercial office space construction, including demolition, framing, insulating, drywalling, and painting. They are also responsible for the installation of modular carpet, baseboards, doors, window frames, and t-bar ceilings.
Hybrid · Edmonton
The manager will lead the enterprise customer experience enablement roadmap and translate CX strategy into actionable programs and frameworks. They will also partner with various business units to embed customer-centric practices into organizational planning and decision-making.
Remote · Canada
The representative responds to telephone inquiries from health care providers regarding benefit eligibility, claim submissions, and plan requirements. They are also responsible for logging call details, verifying claims through adjudication systems, and suggesting workflow improvements.
Hybrid · Edmonton
The Team Manager is responsible for the operations management of critical business applications and services while providing leadership and mentorship to a team of System Analysts. They will drive process optimization, manage performance metrics, and collaborate with cross-functional teams to deliver high-quality business solutions.
Hybrid · Edmonton
The associate will prepare clinical and economic summaries of drug product submissions to support formulary management and government stakeholders. They will also assist the Alberta Health Expert Committee on Drug Evaluation and Therapeutics by providing specialized scientific reviews.
Remote · Canada
The representative responds to telephone inquiries from health care providers regarding benefit eligibility, claim submissions, and plan requirements. They also document call details, analyze workflows, and provide feedback to management to improve processes.
Hybrid · Alberta
The Finance Data Analyst will collect, clean, and analyze financial and operational data to support business decision-making. They will also collaborate with IT and analytics teams to maintain data pipelines, financial models, and reporting tools.
Hybrid · Alberta
The Senior Auditor will lead operational, financial, and compliance audit projects while contributing to the development of CSAE 3416 reports and ICOFR programs. They will also collaborate with business stakeholders to identify process improvements and provide coaching to internal audit staff.
