Your lifelong partner in health and wellbeing. Supporting people and organizations with clarity, care and coverage
Edmonton, Alberta
We believe that people, workplaces and communities deserve to be and live well—and we can help. As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes. We provide benefits to more than 1.8 million Albertans through group, government and individual plans. Alberta-based, not-for-profit, wellness-driven, customer committed. Living our values Our values represent who we are, what we stand for and the culture that guides us. In all we do, we keep our values at the forefront. Integrity and trust We are respectful, ethical, honest and inclusive in all that we do. Wellness and flexibility We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities. Customer committed We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience. Empowering potential We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.
Hybrid · Alberta
The Member Experience Representative proactively engages clients to ensure they maximize the value of their health, dental, and life benefit plans. This role involves onboarding new members, providing personalized guidance, and building long-term relationships to foster loyalty and retention.
Hybrid · Edmonton
Conduct audits and investigations of dental and health care providers to ensure compliance with agreements and legislation. Develop investigation plans, execute audits, and prepare detailed reports on findings and monetary adjustments.
Hybrid · Alberta
The Procurement Specialist coordinates contract renewals and executes low to medium complexity sourcing activities while negotiating lower-risk agreements. This role works closely with internal stakeholders and vendors to ensure procurement processes are followed and business requirements are met.
Remote · Alberta, Canada
The role involves driving market share through consistent sales performance and managing a high volume of inbound and outbound customer calls. You will also collaborate with internal stakeholders to ensure an exceptional customer experience while maintaining accurate administrative records.
Hybrid · Alberta
The Senior Auditor will lead operational, financial, and compliance audit projects while contributing to the development of CSAE 3416 reports and ICOFR programs. They will also collaborate with business stakeholders to identify process improvements and provide coaching to internal audit staff.
Remote · Canada
The analyst is responsible for assessing and rendering decisions on special authorization requests for drug coverage according to established guidelines. They also manage electronic documentation, perform system entries for claims adjudication, and handle customer inquiries.
Hybrid · Edmonton
The Graphic Designer will create multi-platform visual designs and sophisticated assets to support a new brand platform. They are responsible for translating complex data and ideas into engaging visual narratives while maintaining brand consistency across print, web, and social media.
Hybrid · Alberta
The role involves the accurate entry and adjudication of dental claims and treatment plans to ensure timely payment. It also requires researching claim discrepancies and collaborating with providers to obtain necessary information.
Remote · Canada
Acts as the primary contact for Group Plan Administrator inquiries via phone and email to ensure customer retention and satisfaction. Conducts research to resolve issues, provides online demonstrations, and performs monthly audits of group information.
Hybrid · Alberta
The role involves preparing clinical and economic summaries of drug product submissions and providing scientific reviews for drug classes or medical indications. Additionally, the associate will support formulary management and the Alberta Health Expert Committee on Drug Evaluation and Therapeutics.
Hybrid · Alberta
Develop and execute a multi-channel growth strategy to expand market share for individual health, travel, and wellness products. Build strategic partnerships with affinity groups and optimize retiree conversion programs through corporate pitches and digital engagement.
Hybrid · Edmonton
The Project Coordinator supports the User Experience team by managing project intake, tracking progress, and maintaining accurate documentation. They ensure alignment between stakeholders and delivery partners through clear communication, status updates, and meeting coordination.
Remote · Canada
The role involves promoting and selling travel insurance plans through inbound and outbound calls. The specialist is responsible for assessing customer needs and meeting quarterly sales targets while maintaining a high-quality customer experience.
Hybrid · Alberta
This role provides administrative and operational support to the Group Sales business, focusing on proposal preparation and enrolment processing. It involves collaborating with account executives and advisors to ensure accurate client records and a professional advisor experience.
Hybrid · Edmonton
Lead the creation and maintenance of end-to-end customer journey maps and service blueprints to identify pain points and improvement opportunities. Collaborate with cross-functional teams to translate customer insights into practical service and process enhancements.
Hybrid · Edmonton
Perform commercial office space construction including demolition, framing, drywalling, and painting. Install interior finishes such as carpet tiles, baseboards, doors, window frames, and ceiling tiles.
Hybrid · Edmonton
Lead a team of System Analysts in the operations management and continuous improvement of critical business applications and services. Provide mentorship, coaching, and performance management while collaborating with cross-functional teams to deliver high-quality IT solutions.
Hybrid · Alberta
Manage the daily activities and performance of the Case Management Coordinators team to ensure accurate claim intake and maintenance. Provide coaching, mentoring, and process improvements to optimize service delivery and customer experience.
Hybrid
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth. OVERVIEW: Our Mark…
Hybrid · Alberta
The Director of Cybersecurity is responsible for shaping and governing the enterprise cybersecurity strategy to ensure a resilient, risk-based security posture. This includes leading cybersecurity teams, managing the portfolio budget, and directing the response to critical security incidents.
