Your lifelong partner in health and wellbeing. Supporting people and organizations with clarity, care and coverage
Edmonton, Alberta
We believe that people, workplaces and communities deserve to be and live well—and we can help. As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes. We provide benefits to more than 1.8 million Albertans through group, government and individual plans. Alberta-based, not-for-profit, wellness-driven, customer committed. Living our values Our values represent who we are, what we stand for and the culture that guides us. In all we do, we keep our values at the forefront. Integrity and trust We are respectful, ethical, honest and inclusive in all that we do. Wellness and flexibility We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities. Customer committed We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience. Empowering potential We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.
Remote · Canada
Acts as the primary point of contact for Group Plan Administrators, managing inbound inquiries via phone and email. Responsible for conducting research to resolve issues, providing online demonstrations, and maintaining accurate system records.
Hybrid · Edmonton
The Team Manager is responsible for the operations management of critical business applications and services while providing leadership and mentorship to a team of System Analysts. They will drive process optimization, manage performance metrics, and collaborate with cross-functional teams to deliver high-quality business solutions.
Hybrid · Edmonton
The associate will prepare clinical and economic summaries of drug product submissions to support formulary management and government stakeholders. They will also assist the Alberta Health Expert Committee on Drug Evaluation and Therapeutics by providing specialized scientific reviews.
Hybrid
The Claims Auditor will conduct audits and investigations of pharmacy and health claims to ensure compliance with provider agreements and legislation. This role involves field work, data analysis, and the preparation of detailed audit reports and recommendations.
Hybrid · Calgary
The Marketing Coordinator will execute integrated marketing campaigns across various channels while managing social media content and community engagement. They are also responsible for tracking marketing budgets, processing invoices, and coordinating project timelines with internal teams and external agencies.
Remote · Canada
Assess and render decisions on Special Authorization requests for drug coverage according to established guidelines. Manage correspondence with prescribers and subscribers while handling internal and external inquiries.
Remote · Canada
The representative responds to telephone inquiries from health care providers regarding benefit eligibility, claim submissions, and plan requirements. They also document call details, analyze workflows, and provide feedback to management to improve processes.
Hybrid · Edmonton
The Content Marketing Specialist will plan, write, edit, and distribute external content to support brand awareness and lead generation. They will collaborate with cross-functional teams to ensure content alignment with business goals and brand voice.
Hybrid
The Pharmacy Analyst is responsible for processing manual pharmacy claims, managing complex drug claim inquiries, and performing quality assurance checks. They also assist pharmacy providers with claim submissions and contribute to workflow improvements.
Remote · Canada
The Customer Service Specialist responds to telephone inquiries regarding benefit plans and government-sponsored health programs. They also educate members on claiming procedures and online tools while maintaining accurate call logs.
Hybrid
The System Analyst will gather business requirements, design, develop, and support applications within an Oracle environment. They are responsible for maintaining code, troubleshooting issues, and collaborating with project teams to ensure system quality and efficiency.
Hybrid
The Procurement Specialist coordinates contract renewals and executes low to medium complexity sourcing activities while negotiating lower-risk agreements. This role works closely with internal stakeholders and vendors to ensure procurement processes are followed and business requirements are met.
Hybrid
The Member Experience Representative proactively engages clients to ensure they maximize the value of their health, dental, and life benefit plans. This role involves onboarding new members, providing personalized guidance, and building long-term relationships to foster loyalty and retention.
Hybrid · Alberta
The Senior Accountant is responsible for providing financial stewardship, reporting, and control oversight for the organization's project portfolio. They will partner with project managers and stakeholders to monitor budgets, analyze financial performance, and deliver meaningful insights to support decision-making.
Hybrid · Alberta
The Finance Data Analyst will collect, clean, and analyze financial and operational data to support business decision-making. They will also collaborate with IT and analytics teams to maintain data pipelines, financial models, and reporting tools.
Hybrid · Edmonton
Conduct audits and investigations of dental and health care providers to ensure compliance with agreements and legislation. Develop investigation plans, execute audits, and prepare detailed reports on findings and monetary adjustments.
On-site · Edmonton
The Procurement Specialist coordinates contract renewals and executes low to medium complexity sourcing activities. The role involves negotiating lower-risk agreements and collaborating with internal stakeholders to ensure procurement activities meet business requirements.
Remote · Alberta, Canada
The role involves driving market share through consistent sales performance and managing a high volume of inbound and outbound customer calls. You will also collaborate with internal stakeholders to ensure an exceptional customer experience while maintaining accurate administrative records.
Hybrid · Alberta
The Senior Auditor will lead operational, financial, and compliance audit projects while contributing to the development of CSAE 3416 reports and ICOFR programs. They will also collaborate with business stakeholders to identify process improvements and provide coaching to internal audit staff.
Remote · Canada
The analyst is responsible for assessing and rendering decisions on special authorization requests for drug coverage according to established guidelines. They also manage electronic documentation, perform system entries for claims adjudication, and handle customer inquiries.
