Administrative Support IV

Job summary

Provide advanced administrative support to the Home Care team, including ordering supplies and handling medical billing. Communicate professionally with patients, families, and team members while managing documentation, purchasing processes, and shifting priorities.

Job details

Your Opportunity: The Assisted Living Alberta Home Care Team in Fort McMurray is looking to fill a crucial Administrative IV role to keep the group moving forward. This team provides services to clients who choose and can maintain an active, healthy, and independent living while remaining in their chosen community residence. ALA respects and supports client choices and collaborates with individuals, caregivers, professionals, and other community resources to optimize health and care in the community. The person in this role will utilize attention to detail and organizational skills daily as you order the supplies needed for the team and medical billing. Outstanding communication skills, understanding medical terminology, customer service, and a professional attitude will be needed to interact with the patients, family members and team. You will also be working independently, so you will require strong Microsoft office skills and the confidence to work on your own while dealing with shifting priorities. Located within Fort McMurray which resides on Treaty 8 territory, the largest treaty by area in the history of Canada. Assisted Living Alberta recognizes that each Indigenous community is diverse in size, culture, and character. Respecting the historical impacts of colonization, acknowledging traditional Indigenous beliefs and cultures and the diversity of many beliefs among Indigenous peoples. Enjoy this welcoming multicultural community with opportunities for all ages. Discover Canada's boreal forest, four provincial parks, and nearby lakes and rivers to support your active lifestyle. In addition to a competitive rate of pay, ALA currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Transition Company: Assisted Living Alberta Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Home Care Primary Location: Fort McMurray N Lts HC/Mnt Hlt Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 20-NOV-2026 Employee Class: Regular Full Time Date Available: 07-DEC-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Driver's License, Vehicle Required Required Qualifications: Some post-secondary education. Additional Required Qualifications: Must have a minimum of 2 years of experience in an office setting. Strong Microsoft Office skills. Will be able to demonstrate through work experience strong technical skills, adaptability to different software systems, and the ability to efficiently manage digital communication, documentation, and purchasing processes. Must have strong comprehension of the English language and must be able to articulate to patients, families, and team. Preferred Qualifications: Completion of a Medical Office Assistant course would be very helpful to carry out the duties required in this role. Medical billing or accounts receivable experience would help to set you up for success. Previous customer service experience.

What you’ll do

Provide advanced administrative support to the Home Care team, including ordering supplies and handling medical billing. Communicate professionally with patients, families, and team members while managing documentation, purchasing processes, and shifting priorities.

Requirements

Requires some post-secondary education, at least two years of office experience, strong Microsoft Office skills, and the ability to adapt to different software systems and manage digital communications, documentation, and purchasing. Strong English comprehension and communication are required; a Medical Office Assistant course, medical billing or accounts receivable experience, and customer service experience are preferred.

Benefits

• Fort McMurray Allowance

Listed skills

• Administrative Support · Preferred
• Microsoft Office · Preferred
• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Documentation · Preferred
• adaptability · Preferred
• Accounts receivable · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Microsoft Office
• Medical Terminology
• Medical Billing
• Customer Service
• Communication
• Organization
• Attention To Detail
• Digital Communication
• Documentation
• Purchasing
• Adaptability
• Accounts Receivable
• Independent Work

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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