Administrative Support V

Job summary

Coordinate day-to-day employee scheduling for the orthopedic, urology, cast, and hand clinic units, ensuring schedules and pay data comply with policies, procedures, and collective agreements. Support workforce and rotation management systems, interpret staffing reports and statistics, and liaise with business areas across AHS.

Job details

Your Opportunity: As the Administrative Support Scheduler Liaison (ASSL) for Unit 81 Orthopedics, Unit 82 Urology, the Cast Clinic, and the Hand Clinic, you will be responsible for supporting the day-to-day scheduling tasks of employees and managers. You will ensure that employees are scheduled appropriately and pay data is captured in accordance with established policies, procedures, and collective agreement provisions. You will support the units by assisting with WFM, Rotation Management, RMS and in interpreting information from staffing/scheduling reports and statistics. You will liaise with multiple business areas within AHS. As the successful candidate you will demonstrate: strong communication skills, effective team leadership skills, critical thinking, problem solving and decision making skills, organization and prioritization skills, and will be adept at conflict resolution. Additionally, you will have proven adaptability with an emphasis on collaboration and a positive attitude toward change. You will actively promote and facilitate a positive environment in the workplace, promoting and fostering a team attitude of acceptance and tolerance. The ASSL works autonomously and requires extensive knowledge of the areas of responsibility for scheduling due to the impact of staff schedules on patient care. Work is conducted with minimal supervision, with demand for accuracy and attention to detail, and strict adherence to confidentiality. The work environment is one of constant interruptions, short timelines and constantly changing priorities which demand flexibility and organization to meet workload demands. AHS CARES represents our five core values in action. Compassion, Accountability, Respect, Excellence, and Safety, are at the heart of everything we do. They guide how we work together with patients, clients, families, and each other. At AHS, we are living our values, together. Description: As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Classification: Administrative Support V Union: AUPE GSS Unit and Program: Unit 81/82/Cast Clinic/Hand Clinic Primary Location: Rockyview General Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 26-OCT-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 16-NOV-2026 Temporary End Date: 24-JAN-2028 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable Required Qualifications: Completion of post-secondary education (e.g. certificate in office or business administration). Additional Required Qualifications: Experience with WFM within the last two years. Experience with the Microsoft Suite (Word, Excel, Outlook). Awareness of current (2024-2028) AUPE AUX, AUPE GSS and UNA Collective Agreement scheduling provisions. Preferred Qualifications: Experience with Rotation Management, RMS, WFM, Payroll, Database management within the last year. Experience working in an AHS Staffing Services Office within the last year.

What you’ll do

Coordinate day-to-day employee scheduling for the orthopedic, urology, cast, and hand clinic units, ensuring schedules and pay data comply with policies, procedures, and collective agreements. Support workforce and rotation management systems, interpret staffing reports and statistics, and liaise with business areas across AHS.

Requirements

Requires post-secondary education, such as a certificate in office or business administration, recent WFM experience, and experience with Microsoft Word, Excel, and Outlook. Candidates should understand current AUPE and UNA scheduling provisions and demonstrate strong communication, organization, problem-solving, adaptability, collaboration, and confidentiality.

Listed skills

• Problem solving · Preferred
• Microsoft Excel · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Team Leadership · Preferred
• Microsoft Word · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Workforce Management
• Rotation Management
• RMS
• Payroll Data Accuracy
• Collective Agreement Interpretation
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Communication
• Team Leadership
• Critical Thinking
• Problem Solving
• Decision Making
• Organization and Prioritization
• Conflict Resolution

Job areas

• Administrative
• Healthcare
• Human Resources

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