Administrative Support V

Job summary

Coordinate patient bed allocation, admissions, direct admissions, and transfers, ensuring placements meet diagnosis and isolation requirements. Serve as an initial contact for physicians seeking hospital admission, communicate with clinical and admitting teams, attend daily huddles, and provide work guidance to student placements.

Job details

Your Opportunity: Working under the general supervision and guidance of the FMC Senior Flow Coordinators, this position performs complex clerical duties related to patient bed allocation, admission, and direct admission and transferring of patients. The successful candidate is responsible for accurately placing admissions according to diagnosis and isolation requirements. The position serves as a point of initial contact for physicians seeking admission of patients to hospital through any of the Main, Emergency Admitting areas. Must be able to communicate effectively with physicians, nurses, and other medical staff. Other duties include: attending daily huddle, communicating with units, unit clerks, unit managers, admitting staff and physicians, and providing guidance and work leadership to student placements. The employee shall maintain confidentiality of all AHS information in accordance with HIA, FOIP, and other privacy legislation in effect and shall comply at all times with AHS’s Information Privacy and Information Security policies. Description: As an Administrative Support V, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Classification: Administrative Support V Union: AUPE GSS Unit and Program: Bed Placement Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.60 Posting End Date: 16-NOV-2026 Employee Class: Regular Part Time Date Available: 30-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 36 Shift Pattern: Days, Evenings, Weekends Days Off: As Per Rotation Minimum Salary: $31.09 Maximum Salary: $37.81 Vehicle Requirement: Not Applicable Required Qualifications: Completion of post-secondary education (e.g. certificate in office or business administration). Additional Required Qualifications: Grade 12 or equivalent required. Proficient in Connect Care. Excellent knowledge of the English language both written and oral. Able to maintain a professional image and demonstrated ability to remain calm, courteous, sensitive, and tactful. Accurate and proficient keyboarding skills of 40-50 wpm required. Demonstrated proficiency of Netscape and Windows (Microsoft Word, Excel, and Access). Demonstrated ability to work well under stress and heavy workload. Must be able to prioritize on an ongoing basis. Demonstrated ability to work independently. Demonstrated effective communication skills when dealing with staff, managers, and physicians. Skilled at paying close attention to detail. Ability to maintain strict confidentiality. Preferred Qualifications: Experience in a health care or medical office setting preferred. Prior experience working with the public is an asset. Work leadership experience is an asset.

What you’ll do

Coordinate patient bed allocation, admissions, direct admissions, and transfers, ensuring placements meet diagnosis and isolation requirements. Serve as an initial contact for physicians seeking hospital admission, communicate with clinical and admitting teams, attend daily huddles, and provide work guidance to student placements.

Requirements

Requires Grade 12 or equivalent and post-secondary education, such as a certificate in office or business administration, along with Connect Care proficiency and strong written and spoken English. Candidates must have accurate keyboarding skills of 40–50 words per minute, proficiency with Windows and Microsoft Office applications, strong communication and prioritization skills, attention to detail, confidentiality, and the ability to work independently under pressure.

Listed skills

• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Windows · Preferred
• Prioritization · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Bed Allocation
• Admissions Coordination
• Patient Transfers
• Medical Terminology and Diagnosis Placement
• Connect Care
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Windows
• Keyboarding
• Written and Oral Communication
• Prioritization
• Attention to Detail
• Confidentiality
• Workload Management
• Work Leadership

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Management & Leadership

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