Unit Clerk

Job summary

The Unit Clerk acts as the primary point of contact for the unit, facilitating communication between health professionals, patients, and families. They are responsible for administrative duties including maintaining patient charts, transcribing physician orders, and scheduling treatments.

Job details

Your Opportunity: Working under the general supervision of the Management team, the Unit Clerk is responsible for a variety of reception and communication duties. The Unit Clerk is the first point of contact on the unit and is partially responsible for the efficient flow and communication of all matters within the team and unit. The Unit Clerk plays a vital role in helping to foster a team environment in the unit by facilitating communication between nursing and other health disciplines, departments, patients and families and in maintaining confidentiality of patient information. Other members of the interdisciplinary team rely on the Unit Clerk's knowledge, communication and awareness of the overall unit operations. Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. Classification: Unit Clerk Union: AUPE GSS Unit and Program: Unit 112 Primary Location: Foothills Medical Centre Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.00 Posting End Date: 23-SEP-2026 Employee Class: Casual/Relief Date Available: 03-OCT-2026 Hours per Shift: 11.08 Length of Shift in weeks: Varies Shifts per cycle: Varies Shift Pattern: Days, Evenings, Weekends Days Off: Other Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Successful completion of a recognized Unit Clerk Course (including Medical Terminology) required. Well developed interpersonal and communication skills (verbal and written) in English required. Ability to prioritize and multi-task work to effectively cope with frequent interruptions, noise, nearby distractions and other stressful situations. Preferred Qualifications: Previous experience with Connect Care, Netcare and other AHS IT applications preferred. Previous experience with MS Word, Excel and Outlook preferred. Basic typing and computer skills are required.

What you’ll do

The Unit Clerk acts as the primary point of contact for the unit, facilitating communication between health professionals, patients, and families. They are responsible for administrative duties including maintaining patient charts, transcribing physician orders, and scheduling treatments.

Requirements

Candidates must have completed Grade 12 and a recognized Unit Clerk course, including medical terminology training. Strong verbal and written communication skills in English and the ability to manage stressful, high-interruption environments are required.

Listed skills

• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Prioritization · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical Terminology
• Communication
• Interpersonal Skills
• Administrative Tasks
• Patient Records Management
• Physician Order Transcription
• Scheduling
• Reception
• Multi-tasking
• Prioritization
• Connect Care
• Netcare
• MS Word
• Excel
• Outlook
• Computer Skills

Job areas

• Healthcare
• Administrative
• Customer Service & Support