Operations Manager

Job summary

Supervise daily moving operations, manage crews, drivers, vehicles, and equipment, and monitor jobs to ensure safe, efficient completion. Resolve operational issues, support crew leaders, assess staffing and resource needs, and coordinate with office teams to keep moves on schedule.

Job details

Are you looking to continue your career in Toronto with an established company in the moving and relocation sector? We're working with a company in the moving and relocation sector that is looking to recruit an Operations Manager - Moving Services in Toronto, Canada. The role will focus on supervising day-to-day moving operations, overseeing crews and ensuring jobs are completed safely, efficiently and in line with operational requirements. Your day-to-day responsibilities will include: Supervising moving crews and overseeing daily operational activity. Allocating moving crews, vehicles and equipment across scheduled jobs. Monitoring job progress and resolving operational issues as they arise. Checking that moving crews are following company procedures and safe working practices. Supporting drivers and crew leaders with day-to-day operational decisions. Reviewing staffing levels, workloads and resource requirements. Liaising with office teams to keep moves on schedule and address service issues. Our client is particularly interested in candidates with: Experience supervising moving, removals or household goods operations. Good knowledge of domestic and international moving processes. Experience managing moving crews, drivers and operational resources. Strong communication and people management skills. Good organisation and the ability to manage several jobs at the same time. Experience using moving or relocation management software.

What you’ll do

Supervise daily moving operations, manage crews, drivers, vehicles, and equipment, and monitor jobs to ensure safe, efficient completion. Resolve operational issues, support crew leaders, assess staffing and resource needs, and coordinate with office teams to keep moves on schedule.

Requirements

Candidates should have experience supervising moving, removals, or household goods operations and knowledge of domestic and international moving processes. Strong crew and resource management, communication, organization, multitasking, and experience with moving or relocation management software are sought.

Listed skills

• Safety Compliance · Preferred
• Driver Support · Preferred
• scheduling · Preferred
• Communication · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Moving Operations Supervision
• Crew Management
• Resource Allocation
• Operational Planning
• Job Progress Monitoring
• Problem Resolution
• Safety Compliance
• Driver Support
• Staffing and Workload Management
• Scheduling
• Communication
• People Management
• Organization
• Moving and Relocation Processes
• Moving Management Software

Job areas

• Logistics
• Transportation
• Management & Leadership
• Security & Safety

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