Forward Deployed Engineer (FDE)

Job summary

Work directly with customers to understand their workflows and help them succeed with Alguna. Build forward-deployed solutions and turn repeated customer needs into scalable product improvements.

Job details

You’re customer-obsessed: You want to live close to real users and real problems. You get energy from turning “this is painful” into “this is fixed.” You’re a builder who ships: You don’t just advise or prototype. You deliver working solutions that run in production. You thrive in ambiguity: Early-stage means unclear requirements, moving targets, and learning as we go. You can still make progress fast. You’re relentlessly pragmatic: You’ll make smart tradeoffs to get value out quickly, then iterate once we know what matters. You’re technical and versatile: You can jump across codebases, APIs, data, infra, and integrations. Whatever the bottleneck is, you go there. You communicate clearly: You can translate between customer context and engineering reality without losing nuance (or patience). You’re efficiency-obsessed: You automate repetitive work, reduce manual steps, and shorten time-to-value for customers. You use AI as leverage: You use AI tools to speed up debugging, integration work, scripting, docs, and iteration—while owning correctness and security. What the job involves Work directly with customers: Understand their workflows, constraints, and goals. Help them succeed with Alguna, fast. Build forward-deployed solutions: Ship integrations, custom workflows, data pipelines, and product extensions that unlock customer value. Close the loop back into the product: Turn repeated customer needs into scalable product improvements and reusable patterns. Be reactive (in a good way): When something breaks or a customer is blocked, you jump in, triage, fix, and communicate clearly. Own implementations end-to-end (the fun kind): From “wait, what do you actually need?” → design → build → deploy → monitor → iterate. If it’s flaky at 2am, you’ll care. Create paved paths: Build templates, tooling, docs, and automation so the next customer goes live faster than the last. Partner cross-functionally: Work tightly with engineering, product, and customer success to prioritize, scope, and ship. What success looks like Customers get to value quickly and stick around because things just work Repeated customer work turns into reusable, scalable product capabilities The team gets faster over time because you remove friction and build “paved roads” You reliably take messy real-world problems and turn them into shipped outcomes

What you’ll do

Work directly with customers to understand their workflows and help them succeed with Alguna. Build forward-deployed solutions and turn repeated customer needs into scalable product improvements.

Requirements

Candidates should be customer-obsessed and able to thrive in ambiguity while delivering working solutions. They should also be technical and capable of communicating effectively between customer context and engineering reality.

Listed skills

• Technical · Preferred
• Organization · Preferred
• Repetitive · Preferred
• Attention to detail · Preferred
• Energy · Preferred
• Kind · Preferred
• iteration · Preferred
• Integrations · Preferred
• Time · Preferred
• Integration · Preferred
• efficiency · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Focus
• Problem Solving
• Building Solutions
• Technical Versatility
• Clear Communication
• Efficiency
• Automation
• AI Tools
• Integration
• Data Pipelines
• Product Extensions
• Cross-Functional Collaboration
• Monitoring
• Iteration
• Workflow Understanding
• Implementation

Job areas

• Technology
• Engineering
• Software