Outreach Specialist

Job summary

Research target markets and engage prospective small-business clients through email, phone, in-person visits, community activities, and local partnerships. Generate and nurture qualified leads, represent the product at local events, and share prospect feedback and field insights with internal teams to improve outreach and marketing.

Job details

Company Description All Things AI provides small businesses with an AI receptionist that answers every call and website chat 24/7 in English and French. The platform manages caller questions, captures contact details, books appointments, routes urgent calls, and follows up on new leads, delivering clear summaries of every interaction. Designed for service-oriented businesses such as home services, healthcare practices, professional firms, restaurants, online stores, and agencies, it integrates seamlessly with existing phone numbers and calendars. Plans start at $149/month per location, with free setup, a 7-day free trial, and flexible month-to-month terms. Based in Toronto, All Things AI serves businesses across Canada and the United States. Role Description The Outreach Specialist is a remote role based in Canada. This role focuses on identifying and engaging small businesses that can benefit from All Things AI, building awareness of the product through direct outreach, community engagement, and local partnerships. Day-to-day responsibilities include researching target markets, contacting prospective clients via email, phone, and in-person visits, and representing All Things AI at local events and business groups. The Outreach Specialist will also collaborate with internal teams to refine outreach messaging, gather feedback from prospects, and support marketing campaigns by sharing insights from the field. Success in this role involves consistently generating qualified leads, nurturing relationships, and contributing to the growth of All Things AI in key local markets. Qualifications - Cold Calling and Email outreach experience is must. - Strong Communication and Customer Service skills, with the ability to build rapport and maintain professional relationships across diverse business types. - Experience in Community Outreach and Research to identify, prioritize, and engage potential partners and clients in local markets. - Clear, concise Writing skills for outreach emails, follow-up messages, and simple promotional materials. - Background in sales, business development, or field outreach is an asset, especially within small business or tech-enabled services. - Comfort engaging in-person with local businesses, attending events, and presenting product benefits in a straightforward, accessible manner. - Ability to work independently on-site in Milton, ON, manage time effectively, and meet outreach and lead-generation targets. - Familiarity with CRM tools, basic office software, and online communication platforms; interest in AI and customer experience technology is beneficial. - Post-secondary education in business, communications, marketing, or a related field, or equivalent practical experience.

What you’ll do

Research target markets and engage prospective small-business clients through email, phone, in-person visits, community activities, and local partnerships. Generate and nurture qualified leads, represent the product at local events, and share prospect feedback and field insights with internal teams to improve outreach and marketing.

Requirements

Cold-calling and email outreach experience is required, along with strong communication, customer service, writing, research, and relationship-building abilities. Candidates should be comfortable engaging local businesses in person, working independently, meeting lead-generation targets, and using CRM and office tools; relevant post-secondary education or equivalent practical experience is expected.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Cold Calling · Preferred
• Relationship Building · Preferred
• CRM Tools · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cold Calling
• Email Outreach
• Communication
• Customer Service
• Community Outreach
• Market Research
• Relationship Building
• Writing
• Sales
• Business Development
• In-Person Engagement
• Product Presentation
• CRM Tools
• Time Management
• Lead Generation
• Marketing Campaign Support

Job areas

• Sales
• Marketing
• Customer Service & Support
• Technology