AG

Alliance Ground International

Verified Job Source

We are #TheAirportPeople

Miami, Florida

Airlines and Aviation
1,001–5,000 people

About

AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.

Open positions

Ground Operations Supervisor

On-site · Richmond

The Operations Supervisor acts as the primary liaison between airline operations and ramp teams to synchronize manpower, equipment, and flight schedules. They are responsible for managing irregular operations, ensuring safety compliance, and monitoring operational performance metrics.

Passenger Service Agent

On-site · Richmond

The Passenger Service Agent is responsible for providing exceptional customer service at check-in, boarding gates, and arrivals while ensuring all safety and security procedures are followed. They handle ticketing, baggage processing, flight documentation, and coordinate flight movement messages between ground teams and flight crews.

HD Mechanic

On-site · Regina

The mechanic is responsible for troubleshooting and repairing gas and diesel engines, electrical systems, and hydraulic components on airport service equipment. They also perform preventative maintenance and assist management with parts inventory and budget control.

Ground Operations Coordinator

On-site · Edmonton

The Operations Coordinator serves as the primary communication link between ground operations and customers while overseeing all aircraft handling processes. Responsibilities include calculating weight and balance, monitoring flight activity, and ensuring safety and security protocols are followed during ground time.

Cabin Services Supervisor

On-site · Richmond

The Cabin Services Supervisor manages cabin cleaning crews to ensure aircraft are prepared efficiently and safely for departures. They also act as a liaison between customers and management to prevent delays while enforcing safety and company policies.

Ground Ramp Agent

On-site · Richmond

Ramp agents are responsible for guiding aircraft, loading and unloading baggage and cargo, and operating ground support equipment. They must ensure all tasks are performed safely and efficiently while maintaining compliance with aviation security protocols.

Ramp Agent

On-site · Edmonton

Ramp Agents are responsible for guiding aircraft, loading and unloading baggage and cargo, and operating ground support equipment safely. They must also maintain accurate records and ensure compliance with all aviation safety and security protocols.

Reservation Specialist/GEC

On-site · Richmond

Manage incoming service reservations via phone, email, and text while coordinating details between clients and concierge agents. Ensure accurate booking, payment processing, and the maintenance of detailed shift hand-over notes.