Gestionnaire de Compte

Overview Nous sommes le principal fournisseur de services de sécurité en Amérique du Nord, et comptons près de 300 000 employés. Chez Allied Universal(R), nous sommes fiers d’encourager une culture de promotion interne. Nombreux sont les individus qui ont commencé leur carrière en tant qu’agents de sécurité et qui font désormais partie de notre équipe de direction. Nous offrons une couverture pour les soins médicaux, dentaires et de la vue, une assurance-vie, des programmes d'aide aux employés, des réductions d'entreprise, ainsi que de nombreux avantages pour la plupart des postes à temps plein! Job Description Security Account Manager Allied Universal is seeking an experienced Security Account Manager to oversee security operations for a high-profile client account. This is a key leadership role for a professional, organized, and results-driven security leader responsible for managing daily operations, leading security teams, maintaining strong client relationships, and ensuring exceptional service and safety standards. Key Qualifications 3+ years of security management or operations experience. Proven experience leading and managing security teams, including Supervisors and Security Officers. Strong knowledge of security operations, incident management, investigations, and performance management. Excellent leadership, communication, problem-solving, and client relationship skills. Experience with scheduling, staffing, reporting, and operational oversight. Strong understanding of emergency response, access control, and security procedures. Flexible to provide after-hours operational support when required. Valid Security Worker Licence required, where applicable. Valid driver's licence and reliable transportation may be required. Location: Longueuil, QC Pay Rate: $ 34.66/hour Schedule: Monday to Friday | 7h30-15h30 Key Responsibilities Oversee daily security operations and ensure contractual requirements are met. Lead, coach, and develop Security Supervisors and Officers. Maintain strong relationships with clients, site management, and key stakeholders. Act as the primary contact for operational concerns and client requests. Manage incidents, investigations, emergencies, and performance concerns. Conduct site inspections and performance reviews. Monitor staffing, scheduling, attendance, overtime, and operational coverage. Ensure compliance with company policies, site procedures, and applicable regulations. Review reports and implement corrective actions and operational improvements. Work closely with Operations, HR, Recruitment, and Scheduling to support the account. Ensure required training, licensing, and certifications are maintained. What Success Looks Like We are looking for a proactive, accountable, and people-focused leader who takes ownership and consistently delivers high-quality security services and client satisfaction. The ideal candidate is professional, approachable, highly organized, and operationally strong, with the ability to balance client expectations, team performance, staffing, and daily security operations. Closing Allied Universal® est un employeur inclusif et équitable, qui encourageant les candidatures de femmes et d’hommes qualifiés, y compris les personnes en situation de handicap, les membres de minorités visibles et les personnes autochtones. Requisition ID 2026-1671186

Oversee daily security operations and lead security teams to ensure contractual requirements and safety standards are met. Maintain strong client relationships and manage incidents, investigations, and operational staffing.

Requires over 3 years of security management experience and a valid Security Worker Licence. Candidates must possess strong leadership skills and the ability to provide after-hours operational support.

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Employee Assistance Programs • Corporate Discounts

• Incident ManagementPreferred
• Problem solvingPreferred
• Operations ManagementPreferred
• LeadershipPreferred
• CommunicationPreferred
• ReportingPreferred
• schedulingPreferred
• Client Relationship ManagementPreferred

Identified from the job description. Confirm important requirements above.

• Security Management
• Operations Management
• Leadership
• Client Relationship Management
• Incident Management
• Investigations
• Performance Management
• Staffing
• Scheduling
• Emergency Response
• Access Control
• Operational Oversight
• Communication
• Problem Solving
• Reporting

• Security & Safety
• Management & Leadership

Minimum experience

2+ years

Apply by

Oct 1, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level