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Allshores

Verified Job Source

World-class health, wealth, and insurance solutions built for life offshore.

Pembroke

Insurance
51–200 people

About

Allshores is a health, wealth, and insurance company dedicated to helping communities across Bermuda, the Caribbean, and Europe thrive. Born from the amalgamation of BF&M and Argus, Allshores brings together two of Bermuda’s most trusted names, with a shared legacy of reliability, innovation, and community focus. We’re guided by a simple belief: our responsibility extends beyond protection — we’re here to help people prepare for the unique realities facing our communities. With nearly 200 years of combined experience, together, we are able to deliver even greater value and peace of mind to our customers. We're equipped to tackle key challenges facing our communities — from rising healthcare costs to the impacts of climate change — ensuring better outcomes for those who depend on us most. We offer a comprehensive range of products and services across health, life, pensions, and property and casualty insurance, supporting individuals, families, and businesses. With a growing global presence, Allshores offers the reach of an international network with the care and responsiveness of a local partner. Globally, our brands include Antes, Argus, BF&M, Island Health Services, Island Heritage, One Team Health, and WestMed. Together, we’re building a stronger, healthier, and more resilient future for our communities.

Open positions

Legal Counsel

On-site · Halifax

Advise on legal and regulatory matters across the Group’s jurisdictions, manage regulatory relationships, and support governance, compliance, and day-to-day legal needs. Partner with business leaders on growth initiatives and transactions, including acquisitions, partnerships, product launches, and market expansion.

CX Systems Lead

On-site · Toronto

Lead the CX technology strategy and roadmap, oversee CX platforms and dashboards, and translate business needs into requirements and delivery plans. Manage system improvements, integrations, vendors, and AI-enabled capabilities while establishing governance and coordinating adoption with cross-functional teams.

Manager, Customer Journey & Experience Design

On-site · Toronto

Lead the enterprise journey management and experience design strategy, mapping end-to-end journeys and conducting research to identify customer, broker, partner, and employee needs. Turn insights into prioritized, measurable improvements by partnering with business teams, supporting implementation, maintaining journey resources, and developing the team and function.

Manager, Customer Insights

On-site · Toronto

Lead the enterprise Voice of the Customer strategy and feedback programs, analyzing customer and stakeholder feedback alongside operational and financial data to identify themes, risks, opportunities, and measurable business impact. Deliver actionable recommendations and reporting, facilitate forums and action tracking, improve survey systems and analytics, and lead and develop the insights team.

Manager, Customer Journey & Experience Design

On-site · Halifax

Lead the enterprise customer journey management and experience design strategy, including research, journey maps, service blueprints, governance, and a central journey repository. Partner with cross-functional teams to prioritize and implement measurable experience improvements, while leading and developing the team and supporting the function’s growth.

Manager, Customer Insights

On-site · Halifax

Lead the enterprise Voice of the Customer strategy and feedback programs, analyzing customer and stakeholder feedback alongside operational and financial data to identify themes, risks, and opportunities. Present actionable insights, facilitate governance forums and action tracking, improve survey and analytics systems, and lead and develop the insights team.

Senior Business Analyst

On-site · Halifax

The Senior Business Analyst will lead requirements discovery and analysis to drive strategic initiatives across a complex insurance environment. They will collaborate with diverse stakeholders to translate business needs into innovative solutions while managing the full requirements lifecycle.