Certified Doulas - Postnatal Care Specialist

Job summary

Provide personalized in-home postpartum support, including maternal recovery assistance, newborn care, feeding support, emotional reassurance, and practical help for families. Document care, communicate observations professionally, and participate in relevant education and team knowledge-sharing.

Job details

Location: Locations across Ontario, and Mainland BC Job Type: Independent Contractor | Flexible Schedule Care Setting: In-home postpartum care Schedule: Daytime, evening, overnight, weekend and holiday shifts available About Alma Care Alma Care is building a better standard of postpartum care in Canada. We provide personalized, holistic postnatal support to families in the comfort of their own homes. Our care team brings together experienced certified doulas, nurses, lactation professionals, perinatal support workers, midwives and other maternal and infant care specialists to support families through one of the most important transitions of their lives. Our approach is simple: care for the mother so she can recover, rest, and feel confident caring for her baby. We are growing our Ontario and BC Care Teams and are looking for experienced Certified Postpartum Doulas who share our commitment to compassionate, professional, evidence-informed postpartum care. Why Join Alma? Alma is designed to allow great caregivers to focus on what they do best: caring for families. As An Alma Care Specialist, You Have Access To A steady source of meaningful care opportunities Client vetting and matching Scheduling and coordination support Billing and invoicing support Marketing and brand support Care program design and implementation On-call and escalation support Ongoing education and professional development Workshops and knowledge-sharing with experienced maternal and infant care professionals Opportunities to expand your skills in areas such as breastfeeding, infant sleep, multiples and nutrition Opportunities for growth as Alma continues to expand across Canada A professional community of experienced postpartum caregivers You bring your expertise and compassionate care. We take care of much of the infrastructure around it. About The Role As an Alma Care Specialist, you will provide personalized, in-home postpartum support to new mothers, parents and their babies. You will become a trusted presence in the home—supporting recovery, newborn care, feeding, rest and the transition into parenthood. Depending on each family's care plan, your responsibilities may include: Providing daytime and/or overnight postpartum doula support Supporting the mother's physical and emotional recovery after birth Providing compassionate, non-judgmental emotional support and reassurance Supporting parents with newborn care, including feeding, soothing, diapering and bathing Supporting breastfeeding, pumping and/or bottle feeding within your scope of practice Providing infant care while parents rest, shower, recover or attend appointments Preparing nourishing meals and snacks for the postpartum parent and family Supporting healthy postpartum routines and recovery practices Providing practical household support related to the mother and baby Educating and empowering parents with newborn-care skills and resources Communicating observations and relevant care information clearly and professionally Maintaining accurate care documentation Participating in Alma Care education, workshops and team knowledge-sharing opportunities as appropriate The Ideal Candidate You Are An Experienced Postpartum Doula Who Is Currently certified or in the process of certifying as a Postpartum Doula Experienced providing hands-on postpartum care in clients' homes Confident caring for newborns and supporting postpartum parents Comfortable supporting both breastfeeding and bottle-feeding families Calm, warm, reliable and highly professional A strong communicator with excellent boundaries and judgment Comfortable working independently while being part of a larger care team Respectful of diverse family structures, cultures, traditions and parenting philosophies Committed to providing non-judgmental, mother-centered care Passionate about improving postpartum care in Canada Experience with twins, multiples, premature infants, lactation support, overnight care or complex postpartum needs is an asset. Required Qualifications Current certification or in process of certifying with a recognized postpartum doula training organization (e.g. DONA, CAPPA, ProDoula, Doula Canada or equivalent) Current Infant CPR / First Aid certification Valid Vulnerable Sector Check, dated within the past year Personal professional liability insurance Reliable transportation and ability to travel to clients up to a 40 km radius from your home Food Handler certification is an asset Availability We are currently building our team across Ontario and are offering opportunities across a range of the following: Daytime shifts (minimum 4 hours) Overnight shifts (typically 10–12 hours) Evening shifts Weekends and holidays We are particularly interested in doulas who can commit to 3+ shifts per week, but we welcome experienced certified doulas with other availability as we continue to grow our team. Compensation: Competitive compensation based on depth, relevance and years of experience. Ready to Join Alma? If you're an experienced Certified Postpartum Doula who wants to spend more time doing meaningful care—and less time managing the administrative side of running a practice—we'd love to meet you. Job Type: Contract Benefits Flexible schedule Work Location: On the road ‍

What you’ll do

Provide personalized in-home postpartum support, including maternal recovery assistance, newborn care, feeding support, emotional reassurance, and practical help for families. Document care, communicate observations professionally, and participate in relevant education and team knowledge-sharing.

Requirements

Candidates must be certified or in the process of certifying as a postpartum doula, hold current Infant CPR and First Aid certification, and have a recent Vulnerable Sector Check and professional liability insurance. They must have in-home postpartum care experience, reliable transportation, and the ability to travel up to 40 km; Food Handler certification is an asset.

Benefits

• Flexible Schedule
• Scheduling And Coordination Support
• Billing And Invoicing Support
• Marketing And Brand Support
• On-Call And Escalation Support
• Ongoing Education And Professional Development
• Workshops And Knowledge Sharing
• Professional Community

Listed skills

• Emotional support · Preferred
• Care Documentation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Postpartum Doula Care
• Newborn Care
• Postpartum Recovery Support
• Emotional Support
• Breastfeeding Support
• Bottle-Feeding Support
• Infant CPR And First Aid
• Parent Education
• Meal Preparation
• Infant Soothing
• Care Documentation
• Professional Communication
• Independent Work
• Overnight Care
• Lactation Support
• Household Support

Job areas

• Healthcare
• Social Services
• Customer Service & Support

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