Overnight Addiction Support Worker

Job summary

The Addiction Support Worker provides front-line care to homeless clients in a shelter, monitoring their safety, well-being, and withdrawal symptoms. They also manage crisis situations, perform daily chores, and facilitate referrals to treatment options.

Job details

Job Type: Permanent Full-Time (3 days on and 3 days off, 7pm-7am) Pay: $54,634 per annum + $2 overnight allowance About the Role As an Addiction Support Worker, you are front-line, working as part of a team, interacting directly with our clients in our shelter, the majority of which are homeless and under the influence of drugs and or alcohol. The primary responsibility is to ensure that client's needs are assessed and met appropriately, while clients are visiting our shelter. * Completes admissions and discharges of individuals, including those who are under the influence of drugs and alcohol * Treats clients with respect and dignity, interacting with them in a caring, non-judgmental manner * Monitors clients' safety and well-being, ensuring their withdrawal symptoms are being monitored appropriately, and getting support when needed * Provide one on one support to clients who need extra care and attention, including assisting with showering * Monitor the outside of the building, conducting rounds and picking and/or sweeping up garbage around the building; and if necessary, with the help of a team member, assist clients that are sleeping in proximity to the building inside or find a safe place for them * Monitor the line-ups, assessing high intox clients and bring them into shelter first, physically assisting them if needed * Attends to crisis situations (i.e. seizures, disagreements, overdoses) both inside and outside focusing on defusing situations before they escalate * Interacts with other addiction agencies and community members, community services including police and EMS. * Role model Alpha House’s value’s and be a positive ambassador when interacting with the public, partners and businesses * Completing daily and nightly chores, including cleaning and laundry * Following established protocols, required to ensure bodily fluids are properly cleaned up and area is disinfected * Provides clients with information regarding treatment options, and makes referrals as required * Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources * Ensure compliance with regulatory standards (MSDS, OH&S, WHMIS etc.), which includes assisting in maintaining cleanliness of the building both inside and * Support other programs in the agency as needed, by working a shift in PSH, Outreach or Detox/Stabilization About You We are looking for an experienced cook to join our detox program. The ideal candidate would have the following: * A minimum two-year program related to Human Services, from a Public Post Secondary Educational Institution, or in progress towards one * Front line experience working with vulnerable populations and a desire to work with people socially disadvantaged. * An understanding of addictions including: withdrawal management, harm reduction, stages of change, trauma informed-care, crisis management and crisis counseling, and impact of mental health issues. * Must be tolerant, non-judgmental with a high degree of compassion and empathy towards the homeless and those struggling with addictions and or mental health * Proven crisis management, problem solving skills, rapport-building and advocacy skills * Strong interpersonal communication skills and the ability to communicate showing respect and dignity as well as with discretion and maintain confidentiality of clients * A well-developed sense of diplomacy, including conflict resolution, de-escalation and people management skills * Team player with strong written and oral English communication skills * Have ethically responsible practices with staff and clients alike including a thorough understanding and appreciation of the Protection of Persons in Care Act * Computer literacy, including effective working skills in MS Word, Excel and Outlook Position Requirements * Be able to physically assist clients from prone to sitting or standing, and vice versa * Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position * Able to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training About Alpha House: Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability. Benefits of working at Alpha House * Meaningful work supporting vulnerable populations * Medical Benefits after six months of continuous work * Personal Development and training opportunities If this role sounds like something you are interested in, we urge you to apply!

What you’ll do

The Addiction Support Worker provides front-line care to homeless clients in a shelter, monitoring their safety, well-being, and withdrawal symptoms. They also manage crisis situations, perform daily chores, and facilitate referrals to treatment options.

Requirements

Candidates must have at least two years of post-secondary education in Human Services and experience working with vulnerable populations. Strong crisis management, interpersonal skills, and the ability to physically assist clients are essential.

Benefits

• Medical benefits • Personal development • Training opportunities

Listed skills

• safety monitoring · Preferred
• First Aid · Preferred
• case management · Preferred
• Documentation · Preferred
• crisis management · Preferred
• interpersonal communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Addiction support
• Crisis management
• Harm reduction
• Trauma-informed care
• De-escalation
• Conflict resolution
• Rapport-building
• Advocacy
• Interpersonal communication
• Case management
• Documentation
• Safety monitoring
• First aid
• Empathy
• Non-judgmental approach
• Withdrawal Symptoms
• Influencing Skills
• Rapport Building
• Trauma Informed Approaches
• De-escalation Techniques
• Influencing Without Authority
• People Management
• Diplomacy
• Ethical Standards And Conduct
• Compassion
• Microsoft Word
• Microsoft Excel
• Emergency Medical Services
• Mental Health
• Management
• Cleanliness
• Communication
• Computer Literacy
• Confidentiality
• Conflict Resolution
• Crisis Management
• English Language
• T.38
• Human Services
• Interpersonal Communications
• Problem Solving
• Material Safety Data Sheet
• Microsoft Outlook
• Workplace Hazardous Materials Information Systems
• Patient Discharges

Job areas

• Social Services
• Healthcare
• Security & Safety
• Support Worker
• Caregiver / Personal Care Aide
• Companions and Valets
• Personal Care Aides
• Home Health and Personal Care Aides