Sr. UX Writer / Content Designer

Job summary

Design, test, evaluate, and refine reusable AI skills and workflows, documenting limitations and helping teams adopt AI-assisted processes. Own content design across product features and user journeys, collaborate with cross-functional teams, and maintain B2B style guides, content patterns, and design system documentation.

Job details

Sr. UX Writer / Content Designer 6 month contract opportunity, high potential to extend This is an on-site opportunity. Five times per week in the downtown Vancouver office. Responsibilities: Design, test, and maintain reusable AI skills—instructions, reference materials, and workflows Develop and run evaluations, using representative tasks, edge cases, quality criteria, and scoring rubrics to assess AI outputs Analyze results, identify recurring failures, and refine skills to improve accuracy, clarity, consistency, and accessibility Compare results across skill versions to understand whether changes improve quality or introduce regressions Define when human review is needed, document limitations, and help teammates adopt and improve AI-assisted workflows Own content design for product features and user journeys, from discovery through implementation and iteration Collaborate with product designers, product managers, developers, and researchers to clarify user needs and simplify complex workflows Evolve the B2B style guide, reusable content patterns, and design system documentation Skills & experience: 7+ years' experience as a UX writer, content designer with a focus on B2B content Hands-on experience creating and improving reusable AI skills or workflows that support content or product development Practical experience designing and running AI evaluations: selecting meaningful test cases, defining quality criteria, assessing Strong knowledge of design systems and experience maintaining or developing style guides for complex organizations Familiarity with information architecture principles and experience applying them to content-heavy websites or applications Familiarity with accessibility standards (WCAG) and usability best practices Experience using data sources and unmoderated user testing tools to measure, analyze, and refine UX copy $55 - $58 per hour for an INC consultant If you're interested, please apply with resume If you're a strong fit, I will be in contact quickly to discuss additional details and next steps Best regards,

What you’ll do

Design, test, evaluate, and refine reusable AI skills and workflows, documenting limitations and helping teams adopt AI-assisted processes. Own content design across product features and user journeys, collaborate with cross-functional teams, and maintain B2B style guides, content patterns, and design system documentation.

Requirements

Requires 7+ years of UX writing or content design experience focused on B2B content, along with hands-on experience creating reusable AI skills and running evaluations. Candidates should also have experience with design systems and style guides, information architecture, WCAG accessibility, usability practices, and data-informed or unmoderated user testing.

Listed skills

• Data analysis · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• UX Writing
• Content Design
• B2B Content
• AI Skills Development
• AI Evaluation
• Evaluation Design
• Content Strategy
• Design Systems
• Style Guide Development
• Information Architecture
• Accessibility Standards
• WCAG
• Usability Testing
• Unmoderated User Testing
• Data Analysis
• Cross-Functional Collaboration

Job areas

• Art & Design
• Technology
• Creative & Media
• Data & Analytics

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