District Manager

Job Summary: The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. Salary range $70k to 80k Essential Functions: - Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR. - Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. - Ensure all company policies and procedures are followed in their district, including safety and Service SOP. - Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. - Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch. - Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. - Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: - Work with and support other service personnel as required by supervision. Qualifications: - Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. - Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations. - Demonstrate excellent skills in customer service and route sales. lead sales team in building relationships with business clients and manage negotiations of sales contracts. - Work under pressure, fast-paced environment, attention to detail, tight deadlines - Computer savvy: inventory control software, data analysis software, MS Windows,... - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - College/CEGEP or similar experience. Hold a driver’s license. Travel Requirements: - Frequently within the branch area. Travel expenses paid by employer, own vehicle, vehicle supplied by employer Typical Environmental Conditions: - Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity: - Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

The District Manager is responsible for leading and motivating a team of route representatives to meet service and sales goals while ensuring customer loyalty. They oversee route organization, enforce company safety and service policies, and manage customer relationships through regular visits and problem-solving.

Candidates must possess a valid driver's license with a clean driving record and have experience in customer service and route sales. Strong communication skills, the ability to work in a fast-paced environment, and proficiency with inventory and data analysis software are required.

• Customer servicePreferred
• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Team leadership
• Customer service
• Route management
• Sales management
• Communication
• Time management
• Inventory control
• Data analysis
• Negotiation
• Problem solving
• Training
• Safety compliance
• Driving
• Relationship building
• Conflict resolution
• Route Sales
• Cross-Selling
• Good Driving Record
• Valid Driver's License
• Microsoft Windows
• Data Analysis
• Arithmetic
• Auditing
• Management
• Customer Service
• Loyalty Programs
• English Language
• Sales
• Inventory Control
• Problem Solving
• Operating Expense
• Contract Of Sale
• Time Management
• Upselling
• Detail Oriented

• Management & Leadership
• Sales
• Customer Service & Support
• Logistics
• Transportation
• District Manager
• Territory / Regional Sales Manager
• Sales and Marketing Managers
• Sales Managers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week