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District Manager

The District Manager is responsible for leading a team of Route Sales Representatives to meet service goals and ensure high productivity. They focus on maintaining customer loyalty, driving growth through up-selling, and ensuring adherence to company safety and operational policies.

  • On-site
  • Surrey, BC
  • Posted Jul 31, 2026
  • Apply by Aug 30, 2026
  • 1 position

Job summary

Job Summary The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. Salary range $70k to 80k Essential Functions Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR. Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. Ensure all company policies and procedures are followed in their district, including safety and Service SOP. Manage retention and growth by motivating their district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. Leading their district to success, communicate changes and policies, oversee route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch. Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions Work with and support other service personnel as required by supervision. Qualifications Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations. Demonstrate excellent skills in customer service and route sales. lead sales team in building relationships with business clients and manage negotiations of sales contracts. Work under pressure, fast-paced environment, attention to detail, tight deadlines Computer savvy: inventory control software, data analysis software, MS Windows,... Recognize colors, sizes and types of product and count, add and subtract accurately. Education College/CEGEP or similar experience. Hold a driver’s license. Travel Requirements Frequently within the branch area. Travel expenses paid by employer, own vehicle, vehicle supplied by employer Typical Environmental Conditions Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

What you’ll do

The District Manager is responsible for leading a team of Route Sales Representatives to meet service goals and ensure high productivity. They focus on maintaining customer loyalty, driving growth through up-selling, and ensuring adherence to company safety and operational policies.

Requirements

Candidates must possess a valid driver's license with a clean record and have a college degree or equivalent experience. Strong skills in customer service, sales negotiation, and computer proficiency are required to manage a fast-paced environment.

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • District Management
  • Team Leadership
  • Customer Service
  • Route Sales
  • Contract Negotiation
  • Inventory Control Software
  • Data Analysis Software
  • MS Windows
  • Time Management
  • Communication Skills
  • Training and Development
  • Performance Monitoring
  • Strategic Planning
  • Problem Solving
  • Relationship Building
  • Safety Compliance

Job areas

  • Management & Leadership
  • Sales
  • Logistics
  • Customer Service & Support
  • Transportation

Additional details

Minimum education
Bachelor’s degree
Minimum experience
5+ years
Apply by
Aug 30, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Mid-Senior level
Application method
Direct apply is available