Performance & Delivery Manager - Industrial Operations

Job summary

The Performance & Delivery Manager will maintain integrated industrial operations plans and coordinate cross-functional inputs across supply chain, production, and digital teams. They are responsible for monitoring KPIs, managing risks, and driving operational excellence to ensure project QCD commitments are met.

Job details

Req ID:531527 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Performance & Delivery Manager - Industrial Operations in Toronto, ON we’re looking for? Your future role Take on a new challenge and apply your project management and supply chain expertise in a cutting-edge field. You’ll work alongside a collaborative and forward-thinking team of professionals. You'll play a key role in ensuring a smooth delivery of Industrial Operations deliverables for one of Canada’s largest public transit transformation projects. Day-to-day, you’ll work closely with teams across the business (Engineering, Procurement, Finance, Installation, and Project Managers), and ensure quality, cost, and delivery (QCD) commitments are met, and much more. We’ll look to you for: Supports the Industrial Operations Management in driving integrated execution and performance across Supply Chain, Industrialization, Production, Test and Digital Ensures that dependencies, risks and actions are connected and managed across the overall Industrial Operations scope Provides cross-functional visibility of key milestones, readiness, risks, actions, resources and performance, and ensures alignment between the different Industrial Operations functions Support and coordinate Industrial Operations activities across the project portfolio Support the deployment of Industrial Operations strategy on-site using standard processes Animating performance KPIs to ensure operational excellence Main Responsibilities: Maintain the integrated Industrial Operations plan, consolidating key milestones and dependencies across Supply Chain, Industrialization, Production, Test and Digital. Coordinate Industrial Operations inputs to the project schedule and ensure key deliverables, dates and recovery actions are aligned with project milestones. Prepare and drive the Industrial Operations management rhythm, including weekly reviews, MPRs, action tracking and follow-up, working closely with functional managers to drive commitments Consolidate and monitor key performance indicators, readiness status, risks, issues and recovery plans across all Industrial Operations functions. Identify cross-functional dependencies, bottlenecks, root causes and gaps that could impact manufacturing or project delivery, propose solutions and coordinate corrective actions. Support manufacturing readiness and maturity activities, including APSYS, Industrial Reviews, readiness reviews and associated action plans. Track key customer and internal Industrial Operations deliverables and ensure clear ownership, due dates and status. Support resource and capacity planning, including headcount, recruitment status, workload and future resource needs. Support budget, CAPEX and key Industrial Operations cost tracking in coordination with Finance and the relevant functional owners. Prepare consolidated management reporting and decision-support material for project leadership. Support recovery plans, special initiatives and cross-functional problem solving where required. Drive continuous improvement of planning, reporting and performance-management processes within Industrial Operations. Monitor Industrial Operations deliverables, KPIs, risks and action plans across all project bundles Frequent Travel to Kingston, ON is required All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: The ideal candidate is a structured, analytical and execution-oriented professional with strong cross-functional coordination, problem solving and stakeholder-management skills. A background in management consulting, operations/transformation consulting, program management, operational excellence, industrial operations would be well suited to the role. Requirements Bachelor’s degree in Engineering, Business or a related field. MBA is an asset Typically 8–10+ years of relevant experience in consulting, program/project management, transformation, operations, industrial environments or similar roles. Strong structured problem-solving and analytical capability, with the ability to develop practical recommendations Experience coordinating multiple workstreams or functions in a complex project environment. Strong planning, risk management and performance-management skills. Ability to influence and drive actions across teams without direct reporting authority. Strong written and verbal communication skills, including the ability to prepare concise management-level reporting. Strong proficiency in Excel and PowerPoint; Power BI or similar analytics tools. Exposure to SAP/ERP, manufacturing, rail, technology or other complex project environments is an asset. Ability to manage budgets and financial reconciliations effectively A proactive mindset with a focus on continuous improvement Ability to travel to Kingston, ON frequently Fluent in English Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new standards for rail signalling and material management Collaborate with cross-functional teams and supportive colleagues Contribute to innovative, high-impact projects Utilise our flexible and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning programs Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

What you’ll do

The Performance & Delivery Manager will maintain integrated industrial operations plans and coordinate cross-functional inputs across supply chain, production, and digital teams. They are responsible for monitoring KPIs, managing risks, and driving operational excellence to ensure project QCD commitments are met.

Requirements

Candidates must hold a Bachelor's degree in Engineering or Business, with an MBA considered an asset. The role requires 8–10+ years of experience in project management, operations, or consulting, along with strong analytical and stakeholder management skills.

Benefits

• Life-long transformative journey
• Career development
• Flexible and inclusive working environment
• Award-winning learning programs
• Fair and dynamic reward package
• Life insurance
• Medical insurance
• Pension

Listed skills

• Project management · Preferred
• Supply chain management · Preferred
• Cross-Functional Coordination · Preferred
• Problem solving · Preferred
• Stakeholder Management · Preferred
• Risk Management · Preferred
• Budgeting · Preferred
• Financial Reconciliation · Preferred
• Microsoft Excel · Preferred
• Power BI · Preferred
• SAP · Preferred
• ERP · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Supply chain management
• Industrial operations
• Cross-functional coordination
• Problem solving
• Stakeholder management
• Risk management
• Performance management
• Strategic planning
• Budgeting
• Financial reconciliation
• Excel
• PowerPoint
• Power BI
• SAP
• ERP
• Influencing Skills
• Project Schedules
• Workplace Inclusivity
• Management Reporting
• Supply Chain
• Cross-Functional Coordination
• Supply Chain Acumen
• Project Delivery
• Planning
• Microsoft Excel
• Animations
• Management Consulting
• Management
• Capacity Planning
• Capital Expenditure
• Procurement
• Consulting
• Continuous Improvement Process
• Performance Management
• English Language
• Finance
• Leadership
• Innovation
• Industrialization
• Problem Solving
• Key Performance Indicators (KPIs)
• Risk Management
• Project Management
• Milestones (Project Management)
• SAP ERP
• Operational Excellence
• Operations Management
• Operations
• Microsoft PowerPoint

Job areas

• Management & Leadership
• Engineering
• Manufacturing
• Logistics
• Consulting
• Operations Delivery Manager
• Supply Chain Project Manager
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

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