IAM Coordinator (Information Asset Management)

Job summary

The IAM Coordinator will lead day-to-day information management activities and serve as the primary resource for their assigned business division. They will ensure information assets are governed throughout their lifecycle while supporting Microsoft 365 initiatives, compliance, and audit readiness.

Job details

IAM Coordinator (Information Asset Management) Location: Remote (Canada) | Preference for candidates able to attend a local Ottawa office occasionally (approximately one day per week, where feasible) Pay Rate: $50-55 (T4); $60–70/hour Incorporated Security Clearance: Must have or be eligible to obtain Enhanced Reliability Clearance Duration: Contract through March 31, 2027 (37.5 hours/week) Start Date: ASAP About the Opportunity A national organization is seeking an experienced Information Asset Management (IAM) Coordinator to support information governance initiatives within one of its business divisions. This is a senior, hands-on role ideal for someone who enjoys executing rather than simply advising. You'll serve as the primary IAM resource for your division, leading day-to-day information management activities while working closely with business stakeholders and the enterprise IAM team to ensure information assets are governed throughout their lifecycle. You'll help strengthen information governance practices by supporting records management, Microsoft 365 information governance initiatives, compliance activities, audit readiness, and continuous process improvement. What's In It for You This long-term contract offers the opportunity to play a key role in advancing enterprise information governance within a large, nationally recognized organization. You'll have the opportunity to: Lead information management initiatives within a business division. Work with Microsoft 365 information governance and modern records management practices. Influence information governance processes and user adoption. Collaborate with cross-functional stakeholders across business and technology teams. Contribute to enterprise-wide governance, compliance, and digital transformation initiatives. Join a collaborative organization committed to modernizing information management practices. Your Responsibilities Act as the primary Information Asset Management (IAM) resource for an assigned business division. Coordinate the full information asset lifecycle, including classification, metadata management, retention, disposition, digitization, and records remediation. Ensure compliance with IAM policies, standards, governance requirements, and regulatory obligations. Support Microsoft 365 information governance initiatives, including records management and information lifecycle activities. Assist with audit readiness, compliance reporting, investigations, eDiscovery, litigation searches, and access to information requests. Develop and maintain standard operating procedures (SOPs), user guides, governance documentation, and training materials. Deliver user education, coaching, and change management activities to promote effective information management practices. Partner with business units to improve information governance processes and optimize workflows. Monitor compliance with records management requirements and identify opportunities for continuous improvement. Participate in divisional IAM planning activities and enterprise IAM Communities of Practice. Act as the liaison between business stakeholders and the Enterprise Information Asset Management team. Skills and Qualifications 5–10+ years of experience in Information Asset Management (IAM), Records and Information Management (RIM), Information Governance, or Records Management. Demonstrated experience managing the information asset lifecycle, including classification, retention, disposition, metadata management, and records remediation. Experience supporting Microsoft 365 Information Governance, including SharePoint Online, Microsoft Purview, retention labels, retention policies, or related technologies. Strong understanding of information governance principles, records management standards, and compliance best practices. Experience supporting audits, investigations, eDiscovery, litigation support, or access to information requests. Experience developing SOPs, governance documentation, procedures, and end-user training materials. Strong stakeholder engagement skills with the ability to work independently across business and technical teams. Demonstrated experience driving process improvements and user adoption initiatives. Experience working within large, complex organizations is considered an asset. Public sector or broader public sector experience is considered an asset. Must have or be eligible to obtain Enhanced Reliability Clearance.

What you’ll do

The IAM Coordinator will lead day-to-day information management activities and serve as the primary resource for their assigned business division. They will ensure information assets are governed throughout their lifecycle while supporting Microsoft 365 initiatives, compliance, and audit readiness.

Requirements

Candidates must have 5-10+ years of experience in Information Asset Management, Records Management, or Information Governance. A strong understanding of Microsoft 365 governance tools and the ability to obtain an Enhanced Reliability Clearance are required.

Listed skills

• Change Management · Preferred
• Microsoft 365 · Preferred
• Compliance · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Information Asset Management
• Records Management
• Information Governance
• Microsoft 365
• SharePoint Online
• Microsoft Purview
• Metadata Management
• Retention Policies
• Compliance
• Audit Readiness
• eDiscovery
• Change Management
• Stakeholder Engagement
• Process Improvement
• Digital Transformation
• Information Lifecycle

Job areas

• Technology
• Management & Leadership
• Government & Public Sector
• Data & Analytics