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AMA - Alberta Motor Association

Verified Job Source

Membership is what makes us unique

Edmonton, Alberta

Consumer Services
1,001–5,000 people

About

AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently. Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures. Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other! Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!

Open positions

Travel Counsellor

On-site · Calgary

You will help members plan and book travel experiences while managing reservations and supplier relationships. Additionally, you will strive to secure the best value for members through negotiations and promote AMA products and services.

Travel Administration Specialist

Hybrid · Edmonton

The Travel Administration Specialist coordinates operational communications during travel disruptions and maintains essential systems and documentation. They also provide administrative support to product and operations teams while leveraging AI tools to improve efficiency and data reporting.

Mortgage Underwriter (Calgary/Hybrid)

Hybrid · Calgary

The Mortgage Underwriter is responsible for approving or declining mortgage loan applications while ensuring compliance with internal and regulatory guidelines. They also conduct quality assurance reviews and provide expert insight on high-risk deals to support the broader team.

Registry Agent (12-months)

On-site · Edmonton

Provide outstanding service and relevant solutions to members while promoting AMA products and services. Accurately process registry, membership, and service transactions while maintaining compliance with policies and procedures.

Travel Counsellor

On-site · Calgary

Help members find and book suitable travel destinations, transportation, and accommodations while negotiating the best value. Develop strong relationships with members and suppliers while promoting AMA products and services.

Project Coordinator

On-site · Edmonton

The Project Coordinator will manage furniture initiatives, facility-related projects, and day-to-day work requests to ensure functional and efficient workspaces. They will collaborate with internal stakeholders, contractors, and vendors to execute workplace updates and support departmental relocations.

Registry Agent

On-site · Grande Prairie

Provide outstanding service and relevant solutions to members while promoting AMA products and services. Accurately complete registry, membership, and service transactions while maintaining compliance with policies and procedures.

Full Stack Web Developer (18-months)

Hybrid · Edmonton

Develop and maintain enterprise web applications and external-facing websites to improve the digital member experience. Collaborate with cross-functional teams to translate software requirements into secure, high-performance working software.

Executive Assistant, Human Resources

On-site · Edmonton

Provide comprehensive administrative and program support to the Human Resources leadership team, including calendar management and meeting coordination. Act as an enablement partner to the Vice President by managing workflows, tracking deadlines, and preparing essential documentation.

Underwriting Associate (Calgary/Hybrid)

Hybrid · Calgary

The Underwriting Associate supports Mortgage Underwriters by ensuring all file conditions are met and documentation is accurate prior to closing. They also analyze purchase contracts and appraisal reports while collaborating with internal and external stakeholders to achieve departmental goals.

Business Manager, Travel Insurance

Hybrid · Edmonton

Accountable for the full lifecycle and commercial performance of the travel insurance portfolio, including product strategy and financial P&L. Manages the end-to-end vendor relationship with Orion and oversees digital sales funnel growth and in-centre sales results.

Business Manager, Travel Insurance

On-site · Edmonton

The Commercial Manager is responsible for the full lifecycle and commercial performance of the travel insurance portfolio, including product strategy and financial results. They will lead cross-functional teams to optimize digital sales funnels, manage vendor relationships, and drive sustainable portfolio growth.

Registry Agent (Edmonton Roving)

On-site · Edmonton

Provide outstanding registry and membership services while promoting relevant AMA products to members. Accurately process transactions and maintain compliance with policies, procedures, and system updates.

Registry Agent (Calgary Roving)

On-site · Calgary

Provide outstanding registry and membership services to members while accurately processing transactions and applications. Maintain compliance with policies and procedures while supporting call flow and road test operations.

Member Service Representative, Roadside Assistance (Work from Home)

Remote · Edmonton, Alberta, Canada

Act as a primary point of contact for members requesting roadside assistance by responding to high-volume inbound calls. Accurately record member information, identify locations, and assign appropriate service support while maintaining knowledge of company products.

Litigation Lawyer

Hybrid · Calgary

The lawyer will manage and advance insurance defence and claims litigation files, including MVA and property claims, from engagement to resolution. They will also provide strategic legal advice, conduct research, and represent the organization in legal matters and negotiations.

Registry Agent - Navigation Centre (Salvation Army Centre of Hope)

On-site · Calgary

Provide compassionate registry and identification services to vulnerable individuals at the Salvation Army Centre of Hope. Assist clients with Alberta Health Care and other registry applications while maintaining professional boundaries and confidentiality.

Lawyer

Hybrid · Calgary

Manage and advance insurance defence and claims litigation files from initial engagement through to resolution. Provide legal advice, advocacy, and representation to protect the organization's interests in complex or contested claims.

Insurance Advisor Level 1

On-site · Edmonton

Advise clients on insurance products and coverages while proactively following up on leads to drive new business. Support existing clients with policy updates and maintain strong relationships to ensure business retention.