Principal Technical Program Manager - Journal , AWS Transactional Services

About the Team Journal is a Tier 0 service powering critical streaming infrastructure for Amazon's most foundational services — including DynamoDB, S3, and EC2 — processing billions of log records daily across all AWS regions. We manage end-to-end capacity planning, supply chain operations, and infrastructure scaling to support AWS's growing internal customer base. Role Overview We are seeking an exceptional Principal Technical Program Manager to lead our infrastructure supply chain and capacity planning initiatives. This role will be instrumental in forecasting demand, planning supply, coordinating with engineering teams to build capacity, and partnering with finance teams to ensure accurate CapEx planning. We need someone who is ready to get hands on to build and championing AI-powered solutions to solve infrastructure or other challenges Key Responsibilities Demand Planning & Forecasting * Partner with AWS internal customer teams to gather capacity forecasts and understand growth patterns * Develop and maintain demand models that accurately predict infrastructure needs across multiple quarters * Build strong relationships with stakeholders to ensure timely and accurate capacity planning inputs Supply Chain Management * Own end-to-end EC2 hardware procurement lifecycle — from demand signal to delivery — coordinating with EC2 stakeholders, engineering teams. * Optimize supply chain processes to reduce lead times and improve efficiency * Track and manage hardware inventory, ensuring alignment between supply and demand Finance Partnership & CapEx Planning * Liaise with finance partners to ensure correct capacity orders planning against OP1 CapEx budgets * Develop accurate financial models that align infrastructure capacity needs with approved CapEx allocations * Drive OP1 planning cycles by providing detailed capacity forecasts and cost projections * Partner with finance to build OP1 narratives and present capacity investment cases to senior leadership * Identify and resolve discrepancies between capacity requirements and financial projections * Ensure financial accountability and optimize CapEx utilization across infrastructure investments Capacity Build & Engineering Coordination * Work closely with engineering teams to plan and execute capacity builds * Drive cross-functional alignment between infrastructure, software, and operations teams * Ensure capacity deployment meets quality, timeline, and cost objectives Program Leadership * Own the end-to-end infrastructure supply chain charter for Journal * Influence infrastructure strategy across Journal's 8+ engineering teams and partner organizations, driving alignment on capacity priorities and supply chain standards * Develop and implement processes that simplify customer experience and improve operational efficiency * Drive automation initiatives to reduce manual overhead and improve scalability * Create metrics and dashboards to provide visibility into capacity health, supply chain performance, and financial tracking Strategic Planning * Develop long-term capacity strategies aligned with Journal's growth trajectory and financial constraints * Identify risks and develop mitigation plans for supply chain disruptions and budget variances * Lead deprecation and migration programs as infrastructure evolves * Drive cost optimization initiatives to maximize infrastructure efficiency Basic Qualifications: - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience in verbal and written communication for executive level leaders Preferred Qualifications: - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Hands-on technical orientation with ability to dive deep into systems, code, and data pipelines alongside engineering teams Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 157,600.00 - 263,200.00 CAD annually

Lead infrastructure supply chain and capacity planning for the Journal service, focusing on demand forecasting and hardware procurement. Partner with finance and engineering teams to align CapEx budgets with infrastructure growth and operational efficiency.

Requires over 10 years of experience working with engineering teams and 7+ years in technical program management. Must have at least 5 years of software development experience and a proven track record of executive-level communication.

• Health Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Prescription Insurance • Basic Life Insurance • AD&D Insurance • Registered Retirement Savings Plan (RRSP) • Deferred Profit Sharing Plan (DPSP) • Paid Time Off • Sign-on Payments • Restricted Stock Units (RSUs)

Identified from the job description. Confirm important requirements above.

• Demand Planning
• Forecasting
• Supply Chain Management
• CapEx Planning
• Financial Modeling
• Infrastructure Scaling
• Technical Program Management
• Cross-functional Leadership
• Software Development
• Capacity Planning
• Strategic Planning
• Automation
• Stakeholder Management
• Risk Mitigation
• Data Pipelines
• AI-powered Solutions

• Technology
• Management & Leadership
• Engineering
• Software
• Logistics

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week