Senior Software Development Engineer, AWS Field Experiences AFX

Job summary

The role involves architecting generative AI workflows and developing scalable data pipelines to support field sales operations. You will also lead technical strategy for account data quality and build services that automate operational best practices.

Job details

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("Cloud Computing"). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. Join us in building on AWS, for AWS! The AWS Field Experience (AFX) team is looking for a passionate, innovative, results-oriented Senior Software Development Engineer to design and build the services that make it simpler for our field team to manage, maintain, and operate at scale. We build products and solutions that give our talented selling and marketing teams "superpowers" — letting them focus on the customer and helping them drive their business. We're handling massive scale, providing strategic data that drives the AWS business internally, and supporting one of the largest field sales organizations in the world. As a Senior SDE on the AFX team, you'll have a unique opportunity to spearhead generative AI initiatives, building intelligent automation, insights generation, and scalable customer engagement systems that define the future of Customer Relationship Management at AWS. You'll architect and develop new services that collect and store metrics at internet scale, deliver critical capabilities to the field, and embed operational knowledge and best practices into everything we build. In addition, as part of the broader AWS Sales and Marketing organization, you will have the opportunity to influence the broader cloud strategy for AWS and potentially define future AWS products. Key job responsibilities - Architect and implement generative AI workflows that power intelligent automation for field sales operations - Develop and optimize data pipelines that synchronize account data across systems (Salesforce, AWSentral, Partner Tools) at scale - Drive technical strategy for signals architecture and entity resolution to improve account data quality and coverage - Build APIs and services that encode operational best practices and reduce manual toil for the field organization - Own end-to-end delivery of features from design through deployment, operating in an agile environment with high autonomy - Mentor junior engineers, conduct design and code reviews, and raise the engineering bar across the team - Participate in on-call rotations and drive operational excellence through monitoring, alerting, and incident response About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications: - 5+ years of non-internship professional software development experience - 5+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred Qualifications: - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 150,700.00 - 251,700.00 CAD annually

What you’ll do

The role involves architecting generative AI workflows and developing scalable data pipelines to support field sales operations. You will also lead technical strategy for account data quality and build services that automate operational best practices.

Requirements

Candidates must have at least 5 years of professional software development experience, including expertise in system architecture and design patterns. A bachelor's degree in computer science or an equivalent field is preferred.

Benefits

• Health insurance • Medical insurance • Dental insurance • Vision insurance • Prescription insurance • Basic life insurance • AD&D insurance • Registered retirement savings plan • Deferred profit sharing plan • Paid time off • Restricted stock units

Listed skills

• Operational Excellence · Preferred
• Salesforce · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Software development
• Generative AI
• Cloud computing
• System architecture
• Data pipelines
• Salesforce
• API development
• Technical strategy
• Mentoring
• Agile methodology
• Operational excellence
• Incident response
• Monitoring
• Automation
• Entity resolution
• Cloud Strategy
• Influencing Skills
• Technical Strategy
• Generative Artificial Intelligence
• Influencing Without Authority
• Intelligent Automation
• Workflow Management
• Time Off Management
• IT Infrastructure
• Application Programming Interface (API)
• Agile Methodology
• Amazon Web Services
• Software Development
• Architectural Design
• Customer Relationship Management
• Building Codes
• Cloud Computing
• Version Control
• Code Review
• Computer Science
• Customer Engagement
• Data Quality
• Software Development Life Cycle
• Incident Response
• Sales
• Selling Techniques
• Marketing
• Scalability
• Innovation
• Language Experience Approach
• Medical Prescription
• Operational Excellence
• Operations
• Restricted Stock
• Web Services

Job areas

• Software
• Technology
• Engineering
• Data & Analytics
• Sales
• Software Development Engineer
• Software Developer / Engineer
• Software Developers