Sr. Operations Manager

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Responsibilities: • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan. • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Basic Qualifications: - Bachelor's degree or equivalent - Work flexible hours as business demands, including overnight, weekends and holidays - 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment - Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. - Prior experience with performance metrics, process improvement and Lean techniques Preferred Qualifications: - Interest in long-term career development through assignments in multiple FCs across the nation - Degree in Engineering, Operations or related field and MBA preferred - Experience with a contingent workforce during peak seasons - Ability to handle changing priorities and use good judgment in stressful situations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Tsawwassen First Nation - 116,100.00 - 193,900.00 CAD annually

The Sr. Operations Manager is responsible for all budgetary, people development, and operational objectives within a Fulfillment Center. They lead teams of Operations and Area Managers to drive quality, safety, and process improvement initiatives.

Candidates must have a bachelor's degree and at least 7 years of direct management experience in a manufacturing, production, or distribution environment. The role requires the ability to work flexible hours and perform physical tasks in a warehouse setting.

• Health insurance • Medical insurance • Dental insurance • Vision insurance • Prescription insurance • Basic life insurance • AD&D insurance • Registered retirement savings plan • Deferred profit sharing plan • Paid time off • Restricted stock units

Identified from the job description. Confirm important requirements above.

• Operations management
• People development
• Budgetary management
• Lean initiatives
• Process improvement
• Performance management
• Leadership
• Coaching
• Mentoring
• Safety management
• Quality assurance
• Customer experience
• Staffing lifecycle
• Strategic planning
• Cross-functional collaboration
• Business Metrics
• Employee Relations
• Time Off Management
• Management
• Business Planning
• Customer Service
• Training And Development
• Performance Management
• Finance
• Medical Prescription
• Mentorship
• Operations Management
• Operations
• Performance Metric
• Restricted Stock
• Process Improvement
• Master Of Business Administration (MBA)

• Logistics
• Management & Leadership
• Manufacturing
• Operations Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

Minimum education

Bachelor’s degree

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week