Technical Program Manager, Amazon Fulfillment Technologies (AFT) - Outbound/Flow

Description Are you seeking an environment where you can apply state-of-the-art computer science techniques, work with latest tools and technologies, and use huge amounts of data to solve real-world problems and make a massive impact? Come and join us in the Outbound group within Amazon Fulfillment Technologies! Amazon Fulfillment Technologies builds software, hardware, and processes that help tens of thousands of employees deliver billions of items a year from over eighty warehouses worldwide. We ensure that you get what you want when we promised it to you. We are at the core of Amazon's business and our software is mission-critical. The Outbound group, based in Toronto, creates the software that makes it easy for Amazon staff to safely, quickly and accurately perform the most labour-intensive warehouse function: picking the items for your order. We deal with real physical processes, and our systems need to make decisions within real-time constraints. At our scale, a small optimization can instantly help thousands of staff and save Amazon millions of dollars: savings we can pass on to our customers to keep our prices low. We also have the opportunity to work with the most advanced technologies: AWS, robotics, machine learning, and augmented reality among others. As a Technical Program Manager at Amazon, you're responsible for much more than just leading impactful initiatives. You will operate in an environment where any downtime costs millions. You will work directly with the users of your software, to deeply understand the domain and identify opportunities for improvements and optimizations. Learn More About Amazon's Warehouses & Software Engineering http://money.cnn.com/2016/10/06/technology/amazon-warehouse-robots/ https://www.youtube.com/watch?v=qRQwkJLRfWw https://www.youtube.com/watch?v=5TL80_8ACPc https://www.youtube.com/watch?v=3bdRKaodLK8 https://www.youtube.com/watch?v=6BzaZAAS1kc Basic Qualifications 5+ years of technical product or program management experience 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, ON, Toronto - 128,100.00 - 214,000.00 CAD annually Company - Amazon.com.ca, ULC Job ID: A10462654

Lead impactful technical initiatives for Amazon's Outbound group to optimize warehouse picking processes. Collaborate with engineering teams and end-users to identify improvements and manage mission-critical software deployments.

Requires over 7 years of experience working with engineering teams and at least 5 years of technical program management. Candidates must have a minimum of 3 years of software development experience.

• Health Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Prescription Insurance • Basic Life Insurance • AD&D Insurance • Registered Retirement Savings Plan (RRSP) • Deferred Profit Sharing Plan (DPSP) • Paid Time Off

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Technical Program Management
• Software Development
• Cross Functional Team Management
• Release Scheduling
• Risk Management
• Critical Path Management
• KPI Definition
• SLA Definition
• Project Management
• Budget Management
• Quality Management
• Scope Management

• Software
• Technology
• Management & Leadership
• Logistics
• Engineering

Minimum experience

10+ years

Apply by

Aug 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level