Call Center Scheduling Representative (Remote Contract)

Job summary

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations.

Job details

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations. Candidates must have a high school diploma or post-secondary studies and at least one year of call center experience. Proficiency in Microsoft Office and strong English communication skills are required.

What you’ll do

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations.

Requirements

Candidates must have a high school diploma or post-secondary studies and at least one year of call center experience. Proficiency in Microsoft Office and strong English communication skills are required.

Listed skills

• Appointment Scheduling · Preferred
• Customer service · Preferred
• Microsoft Office Suite · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Call center operations
• Inbound calling
• Outbound calling
• Appointment scheduling
• Customer service
• Microsoft Office Suite
• Data entry
• Communication skills
• Problem-solving
• Organizational skills
• Professionalism
• Administrative support
• Invoicing
• Sales support
• Marketing support

Job areas

• Customer Service & Support
• Healthcare
• Administrative
• Sales
• Marketing

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