Client Care Coordinator

Job summary

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Job details

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance. Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is required, with preference given to those with experience in a healthcare setting.

What you’ll do

The Client Care Coordinator manages the customer intake process, coordinates appointments, and supports clinical screenings to ensure a high-quality customer experience. They also handle administrative tasks such as billing, inventory monitoring, and proactive outbound calling to drive store performance.

Requirements

Candidates must have a high school diploma or equivalent along with at least two years of administrative and front desk experience. Proficiency in Microsoft Office and Windows is required, with preference given to those with experience in a healthcare setting.

Benefits

• Extended medical
• Dental
• Vision benefits
• RRSP
• DPSP
• Health spending account
• Life insurance
• Annual reimbursement of membership dues
• Vacation
• Paid holidays
• Volunteer time off
• Employee assistance program
• Tuition reimbursement

Listed skills

• Troubleshooting · Preferred
• Billing · Preferred
• invoicing · Preferred
• Data entry · Preferred
• Sales · Preferred
• Microsoft Office · Preferred
• Windows · Preferred
• Customer service · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer intake
• Appointment management
• Schedule management
• Hearing screenings
• Troubleshooting
• Billing
• Invoicing
• Data entry
• Outbound calling
• Sales
• Microsoft Office
• Windows
• Customer service
• Administrative support
• Reception

Job areas

• Customer Service & Support
• Administrative
• Healthcare
• Retail
• Sales

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